DMA OperationsGuide Call Detail Records (CDRs)
412 Polycom, Inc.
Property Changes
The Property Changes list provides more information about the selected
conference, listing every change in the value of a conference property during
the course of the conference. The following table describes the fields in the list.
See also:
“System Reports” on page 407
“Call History” on page 408
Call Detail Records (CDRs) In addition to the online call and conference history reports, the Polycom
DMA system generates call detail records (CDRs) for all calls and conferences,
which you can download.
The procedure for exporting CDRs and the record layouts are described in the
sections that follow.
Exporting CDR Data
From the Call History or Conference History page, you can use the Export
CDR Data command to download call detail records (CDRs) for the time
period you specify.
To download CDRs
1Go to Reports > Call History (or Conference History).
2In the Actions list, click Export CDR Data.
3In the Export Time Frame dialog box, set the Start Date and time and the
End Date and time you want to include.
The defaults provide all CDR data for the current day.
Table 14-6 Information in the Property Changes list
Column Description
Name Name of the call property.
Value Value assigned to the property.
Time Date and time of the property change.
Sequence Identifies when in the order of changes to this call this
property change occurred.