DMA OperationsGuide Upgrading the Software
388 Polycom, Inc.
9Make sure that the server or servers are turned off. Then insert the USB
stick into a USB port on one of the servers and turn that server on (but not
the other, if there are two).
If this clus ter is part of a s uperc lust er, it’s automatically removed from the
supercluster. The server boots and the data in the backup file is applied.
Typically, this takes about five minutes. Depending on the configuration
changes being applied, the server may reboot so the changes can take
effect.
10 If this is a two-server cluster, after the first server has rebooted (if
necessary) and its front-panel LCD displays DMA Ready, turn on the
second server.
The second server boots, finds the first server, and syncs to it, thus being
restored to the same state. Depending on the configuration changes being
applied, it may reboot so the changes can take effect.
When done, both servers’ LCDs display DMA Clustered.
11 Log back in as a local admin user and:
aIn a two-server cluster, verify on the Dashboard that both servers are
up and the private network connection is operating properly.
bGo to Maintenance > Software Upgrade and check the Operation
History table.
cIf the system was integrated with Active Directory, go to Admin >
Integrations > Microsoft Active Directory and re-enable the
integration.
See also:
“Management and Maintenance Overview” on page347
“Recommended Regular Maintenance” on page349
Upgrading the Software
The Polycom DMA system’s Software Upgrade page lets you upload a
software upgrade package and install the upgrade on your system (both
servers, if present). It also lets you roll back to the previous version, if
necessary.
This process can be used for patches, minor upgrades, and major upgrades. In
all three cases, the current system configuration (including users, MCUs,
Conference Manager settings, Call Server settings, and local cluster settings) is
preserved.
Patches don’t require new license keys, but major and minor version upgrades
do. Any of the three may require a system restart. If so, that information is
displayed on the page after you upload the upgrade package.