DMA Operations Guide

Upgrading the Software

 

 

9Make sure that the server or servers are turned off. Then insert the USB stick into a USB port on one of the servers and turn that server on (but not the other, if there are two).

If this cluster is part of a supercluster, it’s automatically removed from the supercluster. The server boots and the data in the backup file is applied. Typically, this takes about five minutes. Depending on the configuration changes being applied, the server may reboot so the changes can take effect.

10If this is a two-server cluster, after the first server has rebooted (if necessary) and its front-panel LCD displays DMA Ready, turn on the second server.

The second server boots, finds the first server, and syncs to it, thus being restored to the same state. Depending on the configuration changes being applied, it may reboot so the changes can take effect.

When done, both servers’ LCDs display DMA Clustered.

11Log back in as a local admin user and:

a In a two-server cluster, verify on the Dashboard that both servers are up and the private network connection is operating properly.

b Go to Maintenance > Software Upgrade and check the Operation History table.

c If the system was integrated with Active Directory, go to Admin > Integrations > Microsoft Active Directory and re-enable the integration.

See also:

“Management and Maintenance Overview” on page 347 “Recommended Regular Maintenance” on page 349

Upgrading the Software

The Polycom DMA system’s Software Upgrade page lets you upload a software upgrade package and install the upgrade on your system (both servers, if present). It also lets you roll back to the previous version, if necessary.

This process can be used for patches, minor upgrades, and major upgrades. In all three cases, the current system configuration (including users, MCUs, Conference Manager settings, Call Server settings, and local cluster settings) is preserved.

Patches don’t require new license keys, but major and minor version upgrades do. Any of the three may require a system restart. If so, that information is displayed on the page after you upload the upgrade package.

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Polycom, Inc.

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Polycom 3725-76302-001LI manual Upgrading the Software