Polycom 3725-76302-001LI manual YYYY-MM-DD Hhmm GMT+/-HMM

DMA Operations Guide Alerts

Alert 2001

<formatted string from server>

An error occurred when the cluster responsible for RealPresence Resource Manager or CMA integration tried to synchronized data with the Polycom RealPresence Resource Manager or CMA system. The alert text describes the nature of the problem, which may require remedial action on the Polycom RealPresence Resource Manager or CMA system.

See also:

“Alerts” on page 359

Alert 2002

Resource management server <servername> unreachable. Last contact on:

YYYY-MM-DD HH:MM GMT+/-H[:MM].

The cluster responsible for RealPresence Resource Manager or CMA integration was unable to connect to the Polycom RealPresence Resource Manager or CMA system.

This may indicate a network problem or a problem with the Polycom RealPresence Resource Manager or CMA system.

Try logging into the Polycom RealPresence Resource Manager or CMA system. If you can do so, make sure the login credentials that the DMA system uses to connect to it are still valid.

See also:

“Alerts” on page 359

Alert 2004

Resource management server <servername> has inconsistent territory definitions in its site topology.

The system is integrated with a Polycom RealPresence Resource Manager or CMA system, and there is a problem with the territory definitions or responsibility assignments in the site topology data imported from that system.

On the Polycom RealPresence Resource Manager or CMA system, configure territories properly (for instance, no duplicate names) and in way that meets the needs of the DMA system. Assign responsibilities (primary and backup) for the territories to the appropriate DMA clusters. A territory can only host conference rooms if it’s assigned to a DMA cluster.

See also:

“Alerts” on page 359

362 Polycom, Inc.