DMA OperationsGuide Alerts
362 Polycom, Inc.
<formatted string from server>
An error occurred when the cluster responsible for RealPresence Resource
Manager or CMA integration tried to synchronized data with the Polycom
RealPresence Resource Manager or CMA system. The alert text describes the
nature of the problem, which may require remedial action on the Polycom
RealPresence Resource Manager or CMA system.
See also:
“Alerts” on page 359
Alert 2002 Resource management server <servername> unreachable. Last contact on:
YYYY-MM-DD HH:MM GMT+/-H[:MM].
The cluster responsible for RealPresence Resource Manager or CMA
integration was unable to connect to the Polycom RealPresence Resource
Manager or CMA system.
This may indicate a network problem or a problem with the Polycom
RealPresence Resource Manager or CMA system.
Try logging into the Polycom RealPresence Resource Manager or CMA
system. If you can do so, make sure the login credentials that the DMA system
uses to connect to it are still valid.
See also:
“Alerts” on page 359
Alert 2004 Resource management server <servername> has inconsistent territory
definitions in its site topology.
The system is integrated with a Polycom RealPresence Resource Manager or
CMA system, and there is a problem with the territory definitions or
responsibility assignments in the site topology data imported from that
system.
On the Polycom RealPresence Resource Manager or CMA system, configure
territories properly (for instance, no duplicate names) and in way that meets
the needs of the DMA system. Assign responsibilities (primary and backup)
for the territories to the appropriate DMA clusters. A territory can only host
conference rooms if it’s assigned to a DMA cluster.
See also:
“Alerts” on page 359