Polycom 3725-76302-001LI manual No clusters assigned to list of territories

Alerts System Management and Maintenance

Click the link to go to the Territories page. To enable conferencing to continue in the territory (at diminished capacity), assign it to some other cluster.

We recommend assigning a backup cluster for each territory. See also:

“Alerts” on page 359

Alert 1103

No clusters assigned to <list of territories>.

The specified territory or territories are not assigned to a cluster, so any responsibilities assigned to the territories are not being fulfilled.

Click the link to go to the Territories page. Assign a primary and backup cluster for every territory in your site topology.

See also:

“Alerts” on page 359

Alert 1104

Territory <territory> primary cluster <clustername> is not operational. Territory operating on backup cluster <clustername>.

The territory’s primary cluster is unreachable, and its backup cluster has taken over.

This may indicate a network problem. It’s also possible that someone shut the cluster down or that it failed.

The backup cluster allows conferencing to continue in the territory (at diminished capacity) and fulfills any other responsibilities assigned to the territory.

Click the link to go to the Territories page. Determine whether the cluster was deliberately shut down. If not, try pinging the cluster’s IP addresses.

If this is a two-server cluster, and you can’t ping either the virtual or physical IP addresses, look for a network problem. It’s unlikely that both servers have failed simultaneously.

If you can ping the cluster, the OS is running, but the application may be in a bad state. Try rebooting the server(s).

See also:

“Alerts” on page 359

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