Dial Rules

Call Server Configuration

 

 

Table 10-5How the default dial plan works

Rule

Effect

 

 

 

1

Dial registered

If the dial string is the alias or SIP URI of a

 

endpoints by alias

registered endpoint, the call is routed to that

 

 

endpoint.

 

 

 

2

Dial by conference

Otherwise, if the dial string is the dial-in number of

 

room ID

a conference room on the Polycom DMA system,

 

 

the call is routed to that conference room.

 

 

3 Dial by virtual entry

Otherwise, if the dial string is the dial-in number of

 

queue ID

a virtual entry queue on the Polycom DMA system,

 

 

the call is routed to that VEQ.

 

 

4 Dial services by prefix

Otherwise, if the dial string begins with the

 

 

configured prefix of a service (such as an MCU,

 

 

ISDN gateway, SBC, neighbor gatekeeper, SIP

 

 

peer proxy, or simplified ISDN dialing service) the

 

 

call is routed to that service.

 

 

Note: For a SIP peer, the dial string must consist of

 

 

only the prefix and user name (no @domain). For

 

 

instance, if the SIP peer’s prefix is 123, the dial

 

 

string for a call to alice@polycom.com must be:

 

 

123alice

 

 

 

5

Dial external networks

Otherwise, if the address is an external address,

 

by H.323 URL, email ID,

the call is routed to that external address (H.323

 

or SIP URI

calls use an SBC to reach IP addresses outside the

 

 

enterprise network).

 

 

Examples of external addresses:

 

 

H323:johnsmith@someothercompany.com

 

 

sip:johnsmith@someothercompany.com

 

 

6 Dial endpoints by IP

Otherwise, if the address is an IP address, the call

 

address

is routed to that IP address (H.323 calls use an

 

 

SBC to reach IP addresses outside the enterprise

 

 

network).

 

 

Examples of IP addresses:

 

 

1.2.3.4

 

 

1.2.3.4##abc

 

 

sip:abc@1.2.3.4

 

 

sip:1.2.3.4@mycompany.com

 

 

 

If you have special configuration needs and want to modify the dial plan, be aware that some of the default dial rules are necessary for “normal” operation. Removing or modifying them takes the system out of compliance with ITU and IEEE standards.

Here are some suggestions and guidelines for modifying the dial plan:

Polycom, Inc.

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Polycom 3725-76302-001LI manual Rule Effect