Microsoft Exchange Server Integration Integrations with Other Systems
Polycom, Inc. 181
As with other Outlook meeting requests, the meeting organizer invites
attendees and specifies where and when to meet. “Where” in this case is a
conference room, or virtual meeting room (VMR), on the Polycom DMA
system. The VMR number is generated by the add-in.
The invitees may include conference-room-based Polycom HDX systems as
well as users with Polycom HDX personal conferencing endpoints. Polycom
HDX systems monitor an Exchange mailbox (either their own or a linked
user’s) for Polycom Conferencing meeting invitations.
Invitees with a desktop conferencing client (Microsoft Office Communicator,
Polycom m100, or Polycom CMA Desktop) can join the meeting by clicking a
link in the Outlook reminder or calendar. Invitees with a Polycom HDX
endpoint can join by clicking a link on the HDX system’s reminder.
The add-in also sends Polycom Conferencing meeting invitations to a Polycom
Conferencing user mailbox on the Exchange server. The Polycom DMA
system accepts or declines these invitations. A meeting invitation is declined
if:
•The VMR number is in use by any other conference room (calendared,
enterprise, or custom).
•The user sending the invitation isn’t in the Polycom DMA system’s Active
Directory cache.
•The invitation contains invalid or incomplete meeting data (the
machine-readable metadata block at the bottom of the invitation labeled
“POLYCOM VMR ENCODED TOKEN” and preceded with a warning not
to edit).
•The meeting’s duration exceeds the system’s Conference Duration setting
(see “Conference Settings” on page193).
•The conference or chairperson passcode is not valid (see “Adding
Passcodes for Enterprise Users” on page 174).
Note
Polycom Implementation and Maintenance services provide support for Polycom
solution components only. Additional services for supported third-party Unified
Communications (UC) environments integrated with Polycom solutions are
available from Polycom Global Services, and its certified Partners, to help
customers successfully design, deploy, optimize, and manage Polycom visual
communication within their third-party UC environments. UC Professional Services
for Microsoft Integration is mandatory for Polycom Conferencing for Microsoft
Outlook and Microsoft Office Communications Server integrations. Please see
http://www.polycom.com/services/professional_services/index.html or contact your
local Polycom representative for more information.
Exchange Server integration can’t be enabled, and the Polycom DMA system
doesn’t support virtual meeting rooms (VMRs) created by the Polycom
Conferencing Add-in for Microsoft Outlook, in Maximum security mode. See “The
Consequences of Enabling Maximum Security Mode” on page 54.