Polycom 3725-76302-001LI manual No territories configured to host conference rooms

DMA Operations Guide Alerts

The H.323 ID must be updated on the endpoints of the ITP system. See also:

“Alerts” on page 359

Alert 5002

One or more endpoints is sending too much H.323 signaling traffic, has been temporarily blacklisted, and may have been quarantined.

At least one device, in violation of the H.323 standard, is sending GRQ (gatekeeper request) or RRQ (registration request) messages several times a second.

If there are many such ill-behaved devices, it could affect the DMA system’s ability to provide service, so the system temporarily blacklists any such device (ignoring all signaling from it until it stops sending messages more frequently than the specification permits). If the device is or was registered, it’s also quarantined, and it remains so until manually removed from quarantine.

Click the link to go to the Endpoints page, where you can search for endpoints with Registration status of Quarantined or Quarantined (Inactive).

See also:

“Alerts” on page 359

Alert 6001

No territories configured to host conference rooms.

You must enable a territory to host conference rooms in order to use the cluster responsible for the territory as a Conference Manager. You can enable up to three territories to host conference rooms.

Click the link to go to the Territories page. See also:

“Alerts” on page 359

Alert 7001

Failed registration data incomplete: <cluster> history limited to <n.n> hours.

Registration data retention settings are too low for the system to determine the number of failed registrations in the past 24 hours.

Click the link to go to the History Retention Settings page and increase the number of registration records to retain on each cluster.

376 Polycom, Inc.