Upgrading the Software

System Management and Maintenance

 

 

5Click Close.

The Upgrade Package Details section displays information about the file you uploaded. The description includes an estimated install time.

6Verify that the upgrade package is correct. If a system restart is required, make sure that there are no calls on the system.

Most upgrades will require a restart.

7If this cluster is part of a supercluster, do the following:

a If integrated with a Polycom RealPresence Resource Manager or CMA system, go to Admin > Integrations > Resource Management System. and terminate the integration.

b Go to Network > Site Topology > Territories and reassign the cluster’s territory responsibilities. Wait a few minutes and verify on another cluster that the change has been replicated.

c Go to Network > DMAs and take this cluster out of service (or busy it out and wait for all calls to end).

d Select this cluster and click Remove from Supercluster. When asked to confirm that you want to remove the cluster, click Yes.

The cluster is removed from the supercluster. A dialog box informs you when the process is complete. Then it logs you out and restarts.

eClick OK to log out immediately, or simply wait.

Note

Wait about five minutes before trying to log back into the system. You may need to restart your browser or flush your browser cache in order to log back in.

fLog back into the cluster you removed and verify on the Supercluster Status pane of the Dashboard that the cluster is no longer part of the supercluster.

gReturn to Maintenance > Software Upgrade.

8 In the Actions list, click Upgrade. A confirmation dialog box appears.

9 Click Yes.

If a restart is required, a dialog box informs you that the upgrade is starting. Shortly after that, the system logs you out and restarts.

10Click OK to log out immediately, or simply wait.

The Upgrade Status page appears. It shows progress and displays the upgrade logging. When the upgrade is complete, the system reboots.

When the upgrade and reboot are finished, in a two-server cluster, both servers’ LCDs display DMA Clustered (in a single-server system, the LCD displays DMA Ready), and you’re able to log back in.

Polycom, Inc.

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Polycom 3725-76302-001LI manual Return to Maintenance Software Upgrade