Polycom 3725-76302-001LI manual Replacing a Failed Server

Replacing a Failed Server System Management and Maintenance

11When the first server displays DMA Ready, turn on the second server.

The second server boots, detects the presence of Server 1, gets its configuration settings from it, and joins the cluster. When done, both servers’ LCDs display DMA Clustered.

12Log into the system, go to Admin >Local Cluster > Licenses, and follow the procedure for obtaining and entering a license activation key. See “Add Licenses” on page 82.

13On the Dashboard, check the License Status, Supercluster Status, and Cluster Info panes to verify that you now have a properly configured two-server cluster.

See also:

“Management and Maintenance Overview” on page 347 “Adding a Second Server” on page 402

“Expanding an Unpatched System” on page 403

Replacing a Failed Server

Replacing a server is essentially the same process as adding a second server to a single-server system. As in that situation, you must make sure that both servers are running the same version of the Polycom DMA system software.

The procedure assumes that you’ve gone through the RMA process and received the replacement server package, which includes the server, its accessories, and a new License Certificate.

To replace a failed server in a two-server cluster

1If you haven’t already done so, power down, uncable, and remove the failed server.

2Log into your Polycom DMA system and determine the software version (including patch level) installed on the remaining server. Write it down for later reference.

3Do one of the following:

—If your system is running an unpatched release version of the system software for which you have the installation DVD, follow the procedure in “Expanding an Unpatched System” on page 403, skipping step 2.

—If your system is running a patched version of the system software different from that on the installation DVD, follow the procedure in “Expanding a Patched System” on page 404, skipping steps 3 and 4.

Polycom, Inc. 405