Shared Number Dialing Conference Manager Configuration
Polycom, Inc. 225
Edit Virtual Entry Queue Dialog Box
Lets you edit the virtual entry queue (VEQ) selected on the Shared Number
Dialing page. The table below describes the fields in the dialog box.
See also:
“Shared Number Dialing” on page 221
Edit Direct Dial Virtual Entry Queue Dialog Box
Lets you edit the direct dial virtual entry queue (VEQ). The table below
describes the fields in the dialog box.
See also:
“Shared Number Dialing” on page 221
Table 8-8 The fields in the Edit Virtual Entry Queue dialog box
Field Description
Virtual entry queue The VEQ number.
Description A meaningful description for this VEQ and its IVR
experience, such as which language is used.
VMR entry attempts The number of times a caller can enter an invalid VMR
number before the system rejects the call.
RMX entry queue The RMX entry queue to use for this VEQ. The
drop-down list includes all the RMX entry queues
available on the MCUs connected to the system, with
the number of MCUs that have each entry queue shown
in parentheses.
Table 8-9 The fields in the Edit Direct Dial Virtual Entry Queue dialog box
Field Description
Description A meaningful description for this VEQ and its IVR
experience, such as Direct Dial - English.
VMR entry attempts The number of times a caller can enter an invalid VMR
number before the system rejects the call.
RMX entry queue The RMX entry queue to use for this VEQ. The
drop-down list includes all the RMX entry queues
available on the MCUs connected to the system, with
the number of MCUs that have each entry queue shown
in parentheses.