DMA Operations Guide

Backing Up and Restoring

 

 

Backup and Restore Procedures

Caution

Restoring from a backup restarts the system and terminates all active conferences.

Note

You can restore the system while it’s integrated with a Polycom RealPresence Resource Manager or CMA system, but the result depends on the state when the backup you’re restoring from was made.

If the system was integrated with a Polycom RealPresence Resource Manager or CMA system when the backup you’re restoring was made, that integration is restored. If the system wasn’t integrated when the backup was made, it will no longer be integrated after restoring.

Note

You can (and should) create and download backups from clusters that are part of a supercluster, but you can’t restore a cluster while it’s part of a supercluster. You must manually leave the supercluster first. If the cluster is responsible for any territories (as primary or backup), go to Network > Site Topology > Territories and reassign those territories.

If you restore a cluster using the USB Configuration Utility while it’s part of a supercluster, it’s automatically removed from the supercluster.

To download a backup file

1Go to Maintenance > Backup and Restore. The list contains the last ten backup files.

2Select the backup file you want to download.

3 In the Actions list, click Download Selected.

4 Choose a path and filename for the backup file and click Save.

The File Download dialog box indicates when the download is complete.

5 Click Close.

To create a new backup file

1Go to Maintenance > Backup and Restore.

2Verify that the oldest backup file listed is one you don’t want to keep or have already downloaded.

Only ten files are saved. Creating a new backup will delete the oldest file (unless there are fewer than ten).

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Polycom 3725-76302-001LI manual Backup and Restore Procedures, Actions list, click Download Selected