DMA OperationsGuide Backing Up and Restoring
384 Polycom, Inc.
Backup and Restore Procedures
To download a backup file
1Go to Maintenance > Backup and Restore.
The list contains the last ten backup files.
2Select the backup file you want to download.
3In the Actions list, click Download Selected.
4Choose a path and filename for the backup file and click Save.
The File Download dialog box indicates when the download is complete.
5Click Close.
To create a new backup file
1Go to Maintenance > Backup and Restore.
2Verify that the oldest backup file listed is one you don’t want to keep or
have already downloaded.
Only ten files are saved. Creating a new backup will delete the oldest file
(unless there are fewer than ten).
Caution
Restoring from a backup restarts the system and terminates all active conferences.
Note
You can restore the system while it’s integrated with a Polycom RealPresence
Resource Manager or CMA system, but the result depends on the state when the
backup you’re restoring from was made.
If the system was integrated with a Polycom RealPresence Resource Manager or
CMA system when the backup you’re restoring was made, that integration is
restored. If the system wasn’t integrated when the backup was made, it will no
longer be integrated after restoring.
Note
You can (and should) create and download backups from clusters that are part of a
supercluster, but you can’t restore a cluster while it’s part of a supercluster. You
must manually leave the supercluster first. If the cluster is responsible for any
territories (as primary or backup), go to Network > Site Topology > Territories
and reassign those territories.
If you restore a cluster using the USB Configuration Utility while it’s part of a
supercluster, it’s automatically removed from the supercluster.