Polycom 3725-76302-001LI manual Resource Management System Integration

Resource Management System Integration Integrations with Other Systems

Resource Management System Integration

Integrating with a resource management system (either a Polycom RealPresence Resource Manager system or a Polycom CMA system) provides the Polycom DMA system with:

•All site topology information configured in the RealPresence Resource Manager or CMA system.

•All user-to-device associations configured in the RealPresence Resource Manager or CMA system.

The Polycom DMA system uses site topology information for a variety of purposes, including cascading of conferences, bandwidth management, Session Border Controller selection. See “Add Conference Template Dialog Box” on page 200 and “About the Call Server Capabilities” on page 238.

The Polycom DMA system uses user-to-device association to assign classes of service to endpoints based on the user they belong to. See “Associate User Dialog Box” on page 101.

If you have a Polycom RealPresence Resource Manager or CMA system, integrating with it allows you to configure site topology and user-to-device associations in one place instead of two, ensuring consistency.

If you don’t have a Polycom RealPresence Resource Manager or CMA system (or for some reason don’t want to integrate with it), both kinds of information can be manually configured on the Polycom DMA system.

Note

A RealPresence Resource Manager system (but not a CMA system) can be integrated with (connected to) the DMA system. This enables it to use the DMA system’s RealPresence Platform API to set up and monitor scheduled and preset dial-out (anytime) conferences using the DMA system’s resources (see “RealPresence Platform API” on page 3).

When you integrate a RealPresence Resource Manager system with the DMA system (from its management interface), the DMA system is automatically integrated back to the RealPresence Resource Manager system (the integration described here).

While the Polycom DMA system is integrated with the Polycom RealPresence Resource Manager or CMA system, site topology and user-to-device association may only be configured on the Polycom RealPresence Resource Manager or CMA system. If the integration is terminated, the Polycom DMA system retains the information last obtained from the RealPresence Resource Manager or CMA system, but it becomes editable.

Your DNS servers must be able to resolve the Polycom DMA system’s FQDN to its virtual IP address. See “Add Required DNS Records for the Polycom DMA System” on page 24.

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