Call History System Reports
Polycom, Inc. 409
The Call History page’s Export History list provides a record of the CDR
exports (all call and conference data for the specified period) and search results
exports from the system. It appears when you click the Show Export History
command (in the Actions list).
The following table describes the fields in the list. Hover over a field to see a
tooltip showing the time span included in the export.
Table 14-1 Information in the Call History list
Column Description
Originator Source of the call (the device’s display name, if
available; otherwise, its name, alias, or IP address, in
that order of preference).
Dial String Dial string sent by originator, when available.
Destination Destination of the call (the device’s display name, if
available; otherwise, its name, alias, or IP address, in
that order of preference).
Start Time Time the call began (first signaling event).
End Time Time the call ended (session closed).
Ingress Cluster The cluster (first, if more than one) that handled the call.
Call ID Unique identifier for the call.
Note
The Export History list is the same on the Call History and Conference History
pages. In both places, all export operations are shown.
Table 14-2 Information in the Call History page Export History list
Column Description
User User ID of the person who performed the export.
Export Type One of the following:
• CDR for CDR exports
• Call History for search results exports
Date of Export Date and time of the export.
Cluster The cluster from which the export took place.