Alerts System Management and Maintenance
Polycom, Inc. 375
See also:
“Alerts” on page 359
Alert 4003 MCU “<MCUname>” has <count> warning(s).
The MCUs page is displaying warnings related to the specified MCU.
Click the link to go to the MCUs page for more information.
See also:
“Alerts” on page 359
Alert 4004 MCU “<MCUname>” is configured with insufficient user connections.
The system was unable to establish a management session connection to the
specified MCU. This may indicate that this MCU doesn’t allow sufficient
connections per user.
RMX MCUs use synchronous communications. In order to efficiently manage
multiple calls as quickly as possible, the Polycom DMA system uses multiple
connections per MCU. By default, an RMX MCU allows up to 20 connections
per user (the MAX_NUMBER_OF_MANAGEMENT_SESSIONS_PER_USER
system flag). We recommend not reducing this setting. If you have a DMA
supercluster with three Conference Manager clusters and a busy conferencing
environment, we recommend increasing this value to 30.
After a connection attempt fails and this alert is triggered, the system tries
every 60 seconds to establish 5 connections to this MCU. If it succeeds, this
alert is automatically cleared.
Click the link to go to the MCUs page.
See also:
“Alerts” on page 359
Alert 5001 <Model> ITP system attempting to register with ID <H.323 ID> is improperly
configured.
A device that identifies itself as an ITP (interactive telepresence) system has
registered with the Call Server, but the H.323 ID of the device doesn't specify
its endpoint number or the number of endpoints in the ITP system, as it
should.