Alerts

System Management and Maintenance

 

 

See also:

“Alerts” on page 359

Alert 4003

MCU “<MCUname>” has <count> warning(s).

The MCUs page is displaying warnings related to the specified MCU. Click the link to go to the MCUs page for more information.

See also:

“Alerts” on page 359

Alert 4004

MCU “<MCUname>” is configured with insufficient user connections.

The system was unable to establish a management session connection to the specified MCU. This may indicate that this MCU doesn’t allow sufficient connections per user.

RMX MCUs use synchronous communications. In order to efficiently manage multiple calls as quickly as possible, the Polycom DMA system uses multiple connections per MCU. By default, an RMX MCU allows up to 20 connections per user (the MAX_NUMBER_OF_MANAGEMENT_SESSIONS_PER_USER system flag). We recommend not reducing this setting. If you have a DMA supercluster with three Conference Manager clusters and a busy conferencing environment, we recommend increasing this value to 30.

After a connection attempt fails and this alert is triggered, the system tries every 60 seconds to establish 5 connections to this MCU. If it succeeds, this alert is automatically cleared.

Click the link to go to the MCUs page. See also:

“Alerts” on page 359

Alert 5001

<Model> ITP system attempting to register with ID <H.323 ID> is improperly configured.

A device that identifies itself as an ITP (interactive telepresence) system has registered with the Call Server, but the H.323 ID of the device doesn't specify its endpoint number or the number of endpoints in the ITP system, as it should.

Polycom, Inc.

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Polycom 3725-76302-001LI manual MCU MCUname has count warnings