Polycom 3725-76302-001LI Exchange Server Integration Pane

DMA OperationsGuide Dashboard

356 Polycom, Inc.

See also:

“Dashboard” on page 352

Exchange Server Integration Pane

If the Polycom DMA system is integrated with a Microsoft Exchange server

(see “Microsoft Exchange Server Integration” on page180), displays the

following:

•The integration status, which can be one of the following:

—Unavailable — A service status or inter-server communication

problem prevented determination of the integration status.

—Error — The system was unable to establish a connection to the

Exchange server. This could be a network or Exchange server

problem, or it could be a login failure.

— Awaiting Active Directory — The system isn’t integrated with the

Active Directory, required for Exchange server integration.

— Primary SMTP mailbox not found — The mailbox configured for the

Polycom DMA system isn’t in the system’s Active Directory cache.

— Subscription pending — The Polycom DMA system has asked the

Exchange server to send it notifications and is waiting to receive its

first notification to confirm that the Exchange server can communicate

with the system. If this status persists for more than a minute or so,

there is likely a configuration problem (such as an invalid certificate or

the Exchange server is unable to resolve the DMA system’s FQDN).

— Exchange authentication failed — The credentials for the Polycom

DMA system’s mailbox are no longer valid (e.g., the password has

expired).

—OK — The Polycom DMA system is receiving and processing

Polycom Conferencing meeting notifications from the Exchange

server.

•The host name or IP address for the Exchange server as entered on the

Microsoft Exchange Server page.

•The Polycom DMA system’s mailbox address.

•The number of Polycom Conferencing meetings today.

Click the Link button to go to the Microsoft Exchange Server page.