Polycom 3725-76302-001LI manual Information in the Active Calls list

DMA Operations Guide Active Calls

Note

Specifying a filter that includes too many active calls can be a drain on system resources.

The calls that match your search criteria (up to 500) appear in the lower list. You can pin a call that you want to study. This moves it to the upper list, and it remains there, even after the call ends, until you unpin it.

Details about the selected call are available in the Call Info, Originator, Destination, and Bandwidth tabs of the pane on the right. This information (and more) is also available in the Call Details dialog box, which appears when you click Show Call Details (in the Actions list). See “Call Details Dialog Box” on page 89 for descriptions of the data.

The following table describes the parts of the Active Calls list.

Table 5-1	Information in the Active Calls list
Column		Description
(Pin State)		Click to pin a call, moving it to the top list and keeping its
		information available even if the call ends. Click again to
		unpin it.
Start Time		Time the call began (first signaling event).
Originator		Source of the call (the device’s display name, if
		available; otherwise, its name, alias, or IP address, in
		that order of preference).
Dial String		Dial string sent by originator, when available.
Destination		Destination of the call (the device’s display name, if
		available; otherwise, its name, alias, or IP address, in
		that order of preference).
Bit Rate		Bit rate (kbps) of the call. A down arrow indicates that
		the call was downspeeded. Hover over it to see details.
Class of Service		Class of service (Gold, Silver, or Bronze) of the call.

See also:

“Device Management” on page 87 “Call Details Dialog Box” on page 89 “Endpoints” on page 91

88 Polycom, Inc.