Polycom 3725-76302-001LI manual 164

DMA Operations Guide Microsoft Active Directory Integration

Note

Polycom Implementation and Maintenance services provide support for Polycom solution components only. Additional services for supported third-party Unified Communications (UC) environments integrated with Polycom solutions are available from Polycom Global Services, and its certified Partners, to help customers successfully design, deploy, optimize, and manage Polycom visual communication within their third-party UC environments.

UC Professional Services for Microsoft Integration is mandatory for Polycom Conferencing for Microsoft Outlook and Microsoft Lync Server or Office Communications Server integrations. Please see http://www.polycom.com/services/professional_services/index.html or contact your local Polycom representative for more information.

If the Active Directory is on Windows Server 2008 R2 and AD integration fails, see http://support.microsoft.com/kb/977180.

See also:

“Microsoft Active Directory Page” on page 165 “Active Directory Integration Procedure” on page 169 “Understanding Base DN” on page 173

“Adding Passcodes for Enterprise Users” on page 174 “About the System’s Directory Queries” on page 176 “Active Directory Integration Report” on page 418 “Conference Room Errors Report” on page 422 “Groups” on page 338

“Enterprise Groups Procedures” on page 342

164 Polycom, Inc.