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558 pages, 1.96 Mb
DMA OperationsGuide
Juniper Networks SRC Integration
192
Polycom, Inc.
Contents
Main
Page
Contents
1 Polycom DMA7000 System Overview . . . . . . . . . . . . . 1
2 Polycom DMA System Initial Configuration Summary . . 23
3 System Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
4 Local Cluster Configuration . . . . . . . . . . . . . . . . . . . . . . . . 63
5 Device Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
6 MCU Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
7 Integrations with Other Systems . . . . . . . . . . . . . . . . . . . 163
8 Conference Manager Configuration . . . . . . . . . . . . . . . . 193
9 Superclustering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
10 Call Server Configuration . . . . . . . . . . . . . . . . . . . . . . . . 237
11 Site Topology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
12 Users and Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
13 System Management and Maintenance . . . . . . . . . . . . . . 347
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14 System Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407
15 Polycom DMA System SNMP Support . . . . . . . . . . . . . . . . 431
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Polycom DMA7000 System Overview
Introduction to the Polycom DMA System
The Polycom DMA Systems Primary Functions
Conference Manager
Call Server
RealPresence Platform API
SVC Conferencing Support
The Polycom DMA Systems Three Configurations
Two-server Cluster Configuration
Single-server Configuration
Superclustering
System Capabilities and Constraints
System Port Usage
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Polycom Solution Support
Working in the Polycom DMA System
Accessing the Polycom DMA System
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Third-Party Software
Open Source Software
Modifying Open Source Code
License Information
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Polycom DMA System Initial Configuration Summary
Add Required DNS Records for the Polycom DMA System
Additional DNS Records for SIP Proxy
Additional DNS Records for H.323 Gatekeeper
Additional DNS Records for the Optional Embedded DNS Feature
Verify That DNS Is Working for All Addresses
License the Polycom DMA System
Set Up Signaling
Configure the Call Server and Optionally Create a Supercluster
Set Up Security
Set Up MCUs
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Connect to Microsoft Active Directory
Set Up Conference Templates
Test the System
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System Security
Security Certificates Overview
How Certificates Work
Forms of Certificates Accepted by the Polycom DMA System
How Certificates Are Used by the Polycom DMA System
Frequently Asked Questions
Certificate Settings
Page
Certificate Information Dialog Box
Certificate Signing Request Dialog Box
Add Certificates Dialog Box
Certificate Details Dialog Box
Certificate Procedures
Install a Certificate Authoritys Certificate
Create a Certificate Signing Request in the DMA System
Install a Certificate in the DMA System
Page
Remove a Certificate from the DMA System
Security Settings
The following table describes the options in the Security Settings page.
Caution
Note
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The Consequences of Enabling Maximum Security Mode
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Enabling File Uploads in Maximum Security with Mozilla Firefox
Login Policy Settings
Local Password
Session
Local User Account
Banner
Reset System Passwords
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Local Cluster Configuration
Network Settings
Note
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Routing Configuration Dialog Box
Time Settings
Licenses
Signaling Settings
H.323 and SIP Signaling
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XMPP Signaling
See xmpp.org for more information.
Signaling Settings Fields
The following table describes the fields on the Signaling Settings page.
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Add Guest Port Dialog Box
Edit Guest Port Dialog Box
Add Guest Prefix Dialog Box
Edit Guest Prefix Dialog Box
Logging Settings
The following table describes the fields on the Logging Settings page.
Local Cluster Configuration Procedures
Add Licenses
Configure Signaling
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Configure Logging
Device Management
Active Calls
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Call Details Dialog Box
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Endpoints
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The Actions list associated with the Endpoints list contains the items in the following table.
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Add Device Dialog Box
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Edit Device Dialog Box
Edit Devices Dialog Box
Add Alias Dialog Box
Edit Alias Dialog Box
Associate User Dialog Box
Site Statistics
Site Link Statistics
External Gatekeeper
Add External Gatekeeper Dialog Box
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Edit External Gatekeeper Dialog Box
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External SIP Peer
Add External SIP Peer Dialog Box
The following table describes the fields in the Add External SIP Peer dialog box.
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Edit External SIP Peer Dialog Box
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SIP Peer Postliminary Output Format Options
To Header Format Options
Request-URI Header Format Options
Free Form Template Variables
The @ symbol is always removed if no user is present in the result.
To Header and Request-URI Header Examples
Add Authentication Dialog Box
Edit Authentication Dialog Box
Add Outbound Registration Dialog Box
Edit Outbound Registration Dialog Box
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External SBC
Add External SBC Dialog Box
Edit External SBC Dialog Box
The following table describes the fields in the Edit External SBC dialog box.
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MCU Management
MCUs
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Note
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The Actions list associated with the MCU list contains the items in the following table.
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Add MCU Dialog Box
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Edit MCU Dialog Box
The following table describes the fields in the dialog box.
Note
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Add Session Profile Dialog Box
Edit Session Profile Dialog Box
ISDN Gateway Selection Process
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MCU Procedures
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MCU Pools
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Add MCU Pool Dialog Box
Edit MCU Pool Dialog Box
MCU Pool Procedures
MCU Pool Orders
Page
Add MCU Pool Order Dialog Box
Edit MCU Pool Order Dialog Box
MCU Selection Process
MCU Availability and Reliability Tracking
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MCU Pool Order Procedures
Integrations with Other Systems
Microsoft Active Directory Integration
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Microsoft Active Directory Page
The following table describes the fields on the Microsoft Active Directory page.
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Active Directory Integration Procedure
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Understanding Base DN
Adding Passcodes for Enterprise Users
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About the Systems Directory Queries
User Search
Group Search
Global Group Membership Search
Attribute Replication Search
Configurable Attribute Domain Search
Domain Search
Service Account Search
Microsoft Exchange Server Integration
Page
Microsoft Exchange Server Page
Exchange Server Integration Procedure
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Resource Management System Integration
Resource Management System Page
Join Resource Management System Dialog Box
Resource Management System Integration Procedures
Juniper Networks SRC Integration
Juniper Networks SRC Page
Juniper Networks SRC Integration Procedure
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Conference Manager Configuration
Conference Settings
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Conference Templates
Two Ty pes of Tem plat es
Standalone Templates
Templates Linked to RMX Profiles
Template Priority
About Conference IVR Services
About Cascading
Conference Templates List
Add Conference Template Dialog Box
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Edit Conference Template Dialog Box
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Select Layout Dialog Box
Conference Templates Procedures
Shared Number Dialing
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Add Virtual Entry Queue Dialog Box
Add Direct Dial Virtual Entry Queue Dialog Box
Edit Virtual Entry Queue Dialog Box
Edit Direct Dial Virtual Entry Queue Dialog Box
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Superclustering
About Superclustering
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DMAs
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Join Supercluster Dialog Box
Supercluster Procedures
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Call Server Configuration
About the Call Server Capabilities
Call Server Settings on page 239
Call Server Settings
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See also: Call Server Configuration on page237 About the Call Server Capabilities on page 238
Domains
Dial Rules
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Test Dial Rules Dialog Box
The Default Dial Plan and Suggestions for Modifications
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Add Dial Rule Dialog Box
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Edit Dial Rule Dialog Box
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Preliminary/Postliminary Scripting
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Script Debugging Dialog Box for Preliminaries/Postliminaries
Sample Preliminary and Postliminary Scripts
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Hunt Groups
Add Hunt Group Dialog Box
Edit Hunt Group Dialog Box
Add Alias Dialog Box
Edit Alias Dialog Box
Device Authentication
Inbound Authentication
Shared Outbound Authentication
Add Device Authentication Dialog Box
Edit Device Authentication Dialog Box
Registration Policy
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Registration Policy Scripting
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Script Debugging Dialog Box for Registration Policy Scripts
Sample Registration Policy Scripts
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Prefix Service
Add Simplified ISDN Gateway Dialing Prefix Dialog Box
Edit Simplified ISDN Gateway Dialing Prefix Dialog Box
The following table describes the fields in the dialog box.
See also: Call Server Configuration on page237 Prefix Service on page276
Note
Edit Vertical Service Code Dialog Box
Embedded DNS
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History Retention Settings
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Site Topology
About Site Topology
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Sites
Site Information Dialog Box
See also: About Site Topology on page 283 Sites on page 285
Add Site Dialog Box
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Edit Site Dialog Box
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Add Subnet Dialog Box
Edit Subnet Dialog Box
Site Links
Add Site Link Dialog Box
Edit Site Link Dialog Box
Site-to-Site Exclusions
Add Site-to-Site Exclusion Wizard
Territories
Add Territory Dialog Box
Edit Territory Dialog Box
Network Clouds
Add Network Cloud Dialog Box
Edit Network Cloud Dialog Box
Site Topology Configuration Procedures
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Users and Groups
User Roles Overview
Adding Users Overview
Users
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Add User Dialog Box
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Note:
Edit User Dialog Box
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Select Associated Endpoints Dialog Box
Conference Rooms Dialog Box
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Add Conference Room Dialog Box
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Edit Conference Room Dialog Box
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Add Dial-out Participant Dialog Box
Edit Dial-out Participant Dialog Box
Users Procedures
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Conference Rooms Procedures
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Groups
Import Enterprise Groups Dialog Box
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Edit Group Dialog Box
The following table describes the fields in the Edit Group dialog box.
Enterprise Groups Procedures
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Login Sessions
Change Password Dialog Box
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System Management and Maintenance
Management and Maintenance Overview
Administrator Responsibilities
Administrative Best Practices
Auditor Responsibilities
Auditor Best Practices
Recommended Regular Maintenance
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Page
Dashboard
Active Directory Integration Pane
Call Server Active Calls Pane
Call Server Registrations Pane
Cluster Info Pane
Conference History Max Participants Pane
Conference Manager MCUs Pane
Conference Manager Usage Pane
Exchange Server Integration Pane
License Status Pane
Resource Management System Integration Pane
Signaling Settings Pane
Supercluster Status Pane
Territory Status Pane
User Login History Pane
Alerts
Alert 1001
Alert 1002
Alert 1003
Alert 1004
Alert 1101
Alert 1102
Alert 1103
Alert 1104
Alert 2001
Alert 2002
Alert 2004
Alert 2101
Alert 2102
Alert 2103
Alert 2104
Alert 2105
Alert 2106
Alert 2107
Alert 2201
Alert 2202
Alert 2203
Alert 3001
Alert 3101
Alert 3102
Alert 3103
Alert 3104
Alert 3105
Alert 3201
Alert 3202
Alert 3301
Alert 3302
Alert 3303
Alert 3304
Alert 3305
Alert 3401
Alert 3402
Alert 3403
Alert 3404
Alert 3405
Alert 3406
Alert 3601
Alert 3602
Alert 3603
Alert 3604
Alert 3605
Alert 3606
Alert 4001
Alert 4002
Alert 4003
Alert 4004
Alert 5001
Alert 5002
Alert 6001
Alert 7001
System Log Files
System Logs Procedures
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Troubleshooting Utilities
Ping
Traceroute
Top
I/O Stats
Backing Up and Restoring
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Backup and Restore Procedures
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Upgrading the Software
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Basic Upgrade Procedures
Caution
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Incompatible Software Version Supercluster Upgrades
Factors to Consider for an Incremental Supercluster Upgrade
Simplified Supercluster Upgrade (Complete Service Outage)
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Complex Supercluster Upgrade (Some Service Maintained)
Adding a Second Server
Expanding an Unpatched System
Expanding a Patched System
Replacing a Failed Server
Shutting Down and Restarting
System Reports
Alert History
Call History
Export History
Conference History
Export History
Associated Calls
Conference Events
Property Changes
Call Detail Records (CDRs)
Exporting CDR Data
Call Record Layouts
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Conference Record Layouts
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Registration History Report
Registration History Procedures
Active Directory Integration Report
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Orphaned Groups and Users Report
Orphaned Groups and Users Procedures
Conference Room Errors Report
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Exporting Conference Room Errors Data
Enterprise Passcode Errors Report
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Exporting Enterprise Passcode Errors Data
Network Usage Report
Exporting Network Usage Data
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Polycom DMA System SNMP Support
SNMP Overview
SNMP Versions Supported
List of Available SNMP MIBs
SNMP Settings
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Add Notification User Dialog Box
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Edit Notification User Dialog Box
Add Notification Agent Dialog Box
Edit Notification Agent Dialog Box
SNMP Procedures
The Polycom DMA System MIB
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Index