Shared Number Dialing

Conference Manager Configuration

 

 

Table 8-5Fields on the Shared Number Dialing page

Field

Description

 

 

Virtual Entry Queue

The VEQ number, such as 12345, or Direct Dial.

 

 

Dial-In #

The complete dial string, for this VEQ. For instance, if

 

the system uses the prefix 71, this might be 7112345.

 

 

Description

Typically, a description of the IVR experience, such as

 

which language is used.

 

 

VMR Entry Attempts

The number of times a caller can enter an invalid VMR

 

number before the system rejects the call.

 

 

RMX Entry Queue

The name of the RMX entry queue (IVR experience) to

 

be used for callers to this VEQ.

 

 

See also:

“Add Virtual Entry Queue Dialog Box” on page 223

“Add Direct Dial Virtual Entry Queue Dialog Box” on page 224 “Edit Virtual Entry Queue Dialog Box” on page 225

“Edit Direct Dial Virtual Entry Queue Dialog Box” on page 225 “Conference Templates” on page 195

“Conference Settings” on page 193

Add Virtual Entry Queue Dialog Box

Lets you add a virtual entry queue (VEQ) to the list of configured VEQs on the Shared Number Dialing page. The table below describes the fields in the dialog box.

Table 8-6The fields in the Add Virtual Entry Queue dialog box

 

Field

Description

 

 

 

 

Virtual entry queue

The VEQ number.

 

 

 

 

Description

A meaningful description for this VEQ and its IVR

 

 

experience, such as which language is used.

 

 

 

 

VMR entry attempts

The number of times a caller can enter an invalid VMR

 

 

number before the system rejects the call.

 

 

 

 

RMX entry queue

The RMX entry queue to use for this VEQ. The

 

 

drop-down list includes all the RMX entry queues

 

 

available on the MCUs connected to the system, with

 

 

the number of MCUs that have each entry queue shown

 

 

in parentheses.

 

 

 

Polycom, Inc.

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Polycom 3725-76302-001LI manual Add Virtual Entry Queue Dialog Box, Field Description