Polycom 3725-76302-001LI manual Alerts

Alerts System Management and Maintenance

Alerts

On various pages and dashboard panes, the alert icon is used to indicate an abnormal condition, problem, or just something you should be aware of. Hover over the icon to see details.

A summary of alert status appears in the menu bar, showing how many alerts exist across all clusters of a supercluster and how many are new (that is, that you haven’t viewed yet).

When you click the summary data, an expanded alerts list appears, displaying the date and time, alert code, and description of each alert. In many cases, the alert description is a link to the relevant page for investigating the issue. A Help button to the right of the alert description displays the help topic for that alert, which contains additional information about the causes and recommendations for dealing with the alert.

The following sections describe the alerts.

Alert 1001

Cluster <cluster> is busied out as of YYYY-MM-DD HH:MM GMT+/-H[:MM].

You or another administrator busied out the cluster, perhaps for maintenance.

A busied-out cluster allows existing calls and conferences to continue and accepts new calls for existing conferences, but doesn’t accept other new calls and conferences.

Once all existing calls and conferences have ended, the cluster is out of service. Click the link to go to the DMAs page.

See also:

“Alerts” on page 359

Alert 1002

Cluster <cluster> is out of service as of YYYY-MM-DD HH:MM GMT+/-H[:MM].

You or another administrator took the cluster out of service (or busied out the cluster, and now all calls and conferences have ended).

An out-of-service cluster is still running and accessible via the management interface, but doesn’t accept any calls or registrations.

Click the link to go to the DMAs page. See also:

“Alerts” on page 359

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