Polycom 3725-76302-001LI Enterprise Passcode Errors Report, Exporting Conference Room Errors Data

DMA Operations Guide Enterprise Passcode Errors Report

Exporting Conference Room Errors Data

From the Conference Room Errors page, you can use the Export Room Errors Report command to download a CSV (comma-separated values) file containing all the data in the conference room errors report.

To download conference room errors data

1Go to Reports > Conference Room Errors.

2In the Actions list, click Export Room Errors Report.

3In the Exporting Conference Room Errors Report dialog box, click Download.

4Choose a path and filename for the file and click Save. The File Download dialog shows the progress.

5When the download is complete, click Close.

You can open the CSV file with Microsoft Excel or another spreadsheet application. The file contains the same data you see displayed on the Conference Room Errors page.

See also:

“Microsoft Active Directory Integration” on page 163 “Active Directory Integration Report” on page 418 “Orphaned Groups and Users Report” on page 421

Enterprise Passcode Errors Report

If the Polycom DMA system is integrated with your Active Directory, conference and chairperson passcodes for enterprise users can be maintained in the Active Directory. See “Adding Passcodes for Enterprise Users” on page 174.

The Polycom DMA system reads the Active Directory daily to refresh the information in its cache. It also rereads the directory whenever you update the directory integration settings (Admin > Integrations > Microsoft Active Directory).

If the directory integration settings are configured to generate passcodes for enterprise users, the Polycom DMA system retrieves the values from the designated directory attributes and removes any non-numeric characters from them. If the resulting numeric passcode is longer than the specified maximum for that passcode type, it strips the excess characters from the beginning of the string.

The Enterprise Passcode Errors page reports the passcode generation status and lists the users with passcode errors.

424 Polycom, Inc.