Sony DCR-TRV40E, DCR-TRV50E operating instructions 278, Types of trouble and how to correct trouble

Types of trouble and how to correct trouble

Symptom Cause and/or Corrective Actions

The melody or beep sounds for five seconds.

•Moisture condensation has occurred.

cRemove the cassette and leave your camcorder for at least one hour to acclimatise (p. 301).

•Some troubles have occurred in your camcorder.

cRemove the cassette and insert it again, then operate your camcorder.

You cannot charge the battery pack. • The POWER switch is not set to OFF (CHG).

cSet it to OFF (CHG) (p. 25).

While charging the battery pack, no indicator appears, the indicator flashes in the display window.

•The battery pack is not properly installed. c Install it properly (p. 24).

•Something is wrong with the battery pack.

cPlease contact your Sony dealer or local authorised Sony service facility.

No function works though the power is on.

•Disconnect the mains lead of the AC power adaptor or remove the battery, then reconnect it in about one minute. Turn the power on. If the functions still do not work, press the RESET button using a sharp-pointed object (If you press the RESET button, all the settings including the date and time return to their defaults.) (p. 24, 29, 316).

When you set the POWER switch to VCR or OFF (CHG), if you move your camcorder, you may hear a clattering sound from inside your camcorder.

•This is because some functions use a linear mechanism. Your camcorder is not malfunctioning.

The buttons do not appear on the touch panel.

•The DISPLAY/TOUCH PANEL button is pressed. c Press the LCD screen lightly.

c Press the DISPLAY/TOUCH PANEL button on your camcorder or the DISPLAY button on the Remote Commander (p. 56).

The buttons on the LCD screen do not work.

•Adjust the screen (CALIBRATION) (p. 303).

The indicators appear mirror- reversed in the viewfinder or on the TV screen.

•The mirror mode is activated. This is not a malfunction.

Image data cannot be transferred by the USB connection.

•The USB cable was connected before installation of the USB driver was completed.

c Uninstall the incorrect USB driver and re-install the USB driver (p. 224, 229).

•USBCONNECT is set to PTP in the menu settings when the POWER switch is set to MEMORY/NETWORK (DCR-TRV50E only).

c Set it to NORMAL (p. 259).

The cassette cannot be removed even if the cassette lid is open.

•Moisture has started to condense in your camcorder (p. 301).

278