Sony DCR-TRV50E, DCR-TRV40E Self-diagnosis display, 279, LCD screen, viewfinder or display window

English

Self-diagnosis display

Your camcorder has a self-diagnosis display function. This function displays the current state of your camcorder as a 5-digit code (a combination of a letter and figures) on the screen. If a 5-digit code is displayed, check the following list of codes. The last two digits (indicated by ss) differ depending on the state of your camcorder.

LCD screen, viewfinder or display window

C:21:00

	Self-diagnosis display
	• C:ss:ss
	You can service your camcorder
	yourself.
	• E:ss:ss
	Contact your Sony dealer or local
	authorised Sony service facility.
Five-digit display	Cause and/or Corrective Actions
C:04:ss	• You are using a battery pack that is not an “InfoLITHIUM”
	battery pack.
	c Use an “InfoLITHIUM” battery pack (p. 28, 296).
C:21:ss	• Moisture condensation has occurred.
	c Remove the cassette and leave your camcorder for at least
	one hour to acclimatise (p. 301).
C:22:ss	• The video heads are dirty.
	c Clean the heads using the cleaning cassette (optional)
	(p. 302).
C:31:ss	• A malfunction other than the above that you can service has
C:32:ss	occurred.
	c Remove the cassette and insert it again, then operate your
	camcorder.
	c Disconnect the mains lead of the AC power adaptor or
	remove the battery pack. After reconnecting the power
	supply, operate your camcorder.
E:20:ss	• A malfunction that you cannot service has occurred.
E:61:ss	c Contact your Sony dealer or local authorised Sony service
E:62:ss	facility and inform them of the 5-digit code
E:91:ss	(example: E:61:10).

If you are unable to rectify the problem even if you try corrective actions a few times, contact your Sony dealer or local authorised Sony service facility.

Troubleshooting Поиск и устранение неисправностей

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