Section 4 Troubleshooting
Problem | Check point | Corrective procedure | Reference | ||
page | |||||
|
|
|
| ||
|
|
|
|
| |
I am not able to perform | Did the transmitting party perform the | Check the information to be registered |
| ||
Encrypted Communication. | appropriate registration procedure for | once again with the other party. |
| ||
|
| the |
| ||
|
| Encrypted Transmission) as decided in |
|
| |
|
| advance with the receiving party? |
|
| |
|
|
|
|
| |
|
| Did the receiving party perform the | Check the information to be registered |
| |
|
| appropriate registration procedure for | once again with the other party. | ||
|
| the Encryption Box as decided in |
| ||
|
|
|
| ||
|
| advance with the transmitting party? |
|
| |
|
|
|
|
| |
|
| Is the Encryption Key you used correct? | Check the Encryption Key to be | ||
|
|
| registered once again with the other | ||
|
|
| |||
|
|
| party. | ||
|
|
|
| ||
|
|
|
| ||
I am not able to perform Remote | Is your telephone service set for pulse | Some telephones allow you to transmit |
| ||
Switching. | dialing? | the desired tone signals by simply |
| ||
|
|
| pushing the appropriate buttons. Refer | ______ | |
|
|
| to the Instruction Manual for the |
| |
|
|
| telephone being used. |
| |
|
|
|
|
| |
|
| Did you use the correct Remote | Check the registered number. (Factory | ||
|
| Switching number? | default setting: 55) | ||
|
|
| |||
|
|
|
| ||
I was able to receive a fax, but it | Is Fax Forwarding turned ON? | Check the Fax Forwarding setting. |
| ||
was not printed out and the |
|
| |||
documents are not in memory. |
|
|
| ||
|
|
|
| ||
I am not able to receive | Is the modular cord connected correctly? | Connect the modular cord correctly. | ______ | ||
documents. |
|
|
| ||
|
|
|
|
| |
|
| Is “Communication Error” displayed? | Perform the necessary procedure to |
| |
|
|
| correct the error and try to receive the | ||
|
|
| documents again. |
| |
|
|
|
|
| |
|
| Is Password Check Reception turned | Turn Password Check Reception OFF. | ||
|
| ON? |
| ||
|
|
|
| ||
|
|
|
| ||
I am not able to receive | Is the memory in your fax machine full? | Try to receive the documents once | |||
documents into memory |
| again after memory becomes available | |||
| |||||
(Memory Reception). |
| or after you create available space in | |||
| |||||
|
|
| memory. | ||
|
|
|
| ||
|
|
|
| ||
I am not able to perform Polling | Did the transmitting party perform the | Check with the transmitting party. |
| ||
Reception. | Polling Transmission procedure |
| ______ | ||
|
| correctly? |
|
| |
|
|
|
|
|