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| Section 4 | Troubleshooting | |
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Problem | Check point | Corrective procedure |
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I am not able to perform | Does the relay station fax machine have | If the relay station fax machine does |
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Based Relay Broadcast | the appropriate | not one have the appropriate |
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Transmission. | capabilities? | Based Relay capabilities, Relay |
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| Broadcast Transmission will NOT be |
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| possible. Check with the relay station. |
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| Is there an appropriate box (equal to an | Check with the relay station. |
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| relay station's fax machine? |
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| Do the subaddress and the | If you think the information you |
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| password that you entered match the | entered IS correct, check with the |
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| corresponding subaddress and password | other party. |
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| that are registered in the relay station's |
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| fax machine? |
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| Is the memory in the relay station's fax | Check with the relay station. |
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| machine full? |
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During registration of an | Is the subaddress you are trying to | You CANNOT register an |
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Box, an error occurs when I enter | enter the same as a registered | subaddress that is identical to a |
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the subaddress is entered and I | Encryption Box number? | registered Encryption Box number. |
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cannot register the |
| Select a different subaddress. |
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I am not able to perform | Does the destination party's fax | If the destination fax machine does not |
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Based Confidential | machine have the same | have the same |
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Transmission. | Confidential Communication | Confidential Communication |
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| capabilities as your fax machine? | capabilities as your machine, |
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| Based Confidential Transmission will |
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| NOT be possible. Check with the |
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| destination party. |
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| Is there an appropriate box (equal to an | Check with the destination party. |
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| the destination fax? |
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| Are the subaddress and the | If you think the information you |
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| password that you entered correct? | entered IS correct, check with the |
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| other party. |
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| Is the memory in the receiving party's | Check with the receiving party. |
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| fax full? |
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I am not able to print out | Are the subaddress and the | Check the registered |
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documents from my | password that you entered correct for | Confidential Box information. |
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Confidential Box. | that |
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