Xerox FAX System (J) manual Section Troubleshooting

		Section 4	Troubleshooting
Problem	Check point	Corrective procedure		Reference
				page
I am not able to perform F-Code	Does the relay station fax machine have	If the relay station fax machine does
Based Relay Broadcast	the appropriate F-Code Based Relay	not one have the appropriate F-Code
Transmission.	capabilities?	Based Relay capabilities, Relay		______
		Broadcast Transmission will NOT be
		possible. Check with the relay station.
	Is there an appropriate box (equal to an	Check with the relay station.
	F-Code Relay Box) registered in the			______
	relay station's fax machine?
	Do the subaddress and the F-Code	If you think the information you
	password that you entered match the	entered IS correct, check with the
	corresponding subaddress and password	other party.		______
	that are registered in the relay station's
	fax machine?
	Is the memory in the relay station's fax	Check with the relay station.		______
	machine full?
During registration of an F-Code	Is the subaddress you are trying to	You CANNOT register an F-Code Box
Box, an error occurs when I enter	enter the same as a registered	subaddress that is identical to a		______
the subaddress is entered and I	Encryption Box number?	registered Encryption Box number.
cannot register the F-Code Box.		Select a different subaddress.
I am not able to perform F-Code	Does the destination party's fax	If the destination fax machine does not
Based Confidential	machine have the same F-Code Based	have the same F-Code Based
Transmission.	Confidential Communication	Confidential Communication
	capabilities as your fax machine?	capabilities as your machine, F-Code		______
		Based Confidential Transmission will
		NOT be possible. Check with the
		destination party.
	Is there an appropriate box (equal to an	Check with the destination party.
	F-Code Confidential Box) registered in			______
	the destination fax?
	Are the subaddress and the F-Code	If you think the information you
	password that you entered correct?	entered IS correct, check with the		______
		other party.
	Is the memory in the receiving party's	Check with the receiving party.		______
	fax full?
I am not able to print out	Are the subaddress and the F-Code	Check the registered F-Code
documents from my F-Code	password that you entered correct for	Confidential Box information.		5-12
Confidential Box.	that F-Code Confidential Box?

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