Section 4 Troubleshooting
Troubleshooting Tables
If you experience trouble with your fax machine, refer to the tables below for the appropriate corrective procedures. If the trouble persists, contact your service representative, an authorized service center or the place of purchase.
Problem | Check point | Corrective procedure | Reference | |
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The detected document size is | Is the machine installed in a location | If the machine is installed in such a |
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often wrong. | where it is exposed to strong light from | location, document size detection may |
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| directly overhead, or from above and | be influenced by the light. Consult | ______ | |
| behind? | with your service representative, an | ||
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| authorized service center or the place |
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| of purchase. |
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I am not able to send my | Is the modular cord connected correctly? | Connect the modular cord correctly. | ______ | |
documents. |
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| Is “Communication Error” displayed? | Perform the necessary procedure to |
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| correct the error and try to transmit | ||
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| the documents again. |
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| Is Password Check Transmission | Turn Password Check Transmission | ||
| turned ON? | OFF. | ||
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I am not able to perform | Is the memory in your fax machine full? | Try the Broadcast Transmission | ||
Broadcast Transmission. |
| procedure again after memory becomes | ||
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| available or after you create available | ||
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| space in memory. | ||
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During registration of an | Is the box number you are trying to | You CANNOT register an Encryption |
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Encryption Box, an error occurs | enter the same as the subaddress | Box number that is identical to a |
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when I enter the box number and | already registered for an | registered | ______ | |
I cannot register the Encryption |
| Select a different Encryption Box |
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Box. |
| number. |
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I am not able to print out | Are the Encryption Box number and ID | If you do not know the correct |
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documents from my Encryption | that you entered correct? | Encryption Box ID, contact your | ______ | |
Box. |
| service representative, an authorized | ||
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| service center or the place of purchase. |
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