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Chapter7 Frequently Asked Questions
7-2
User Guide for the CiscoWorks 1105 Wireless LAN Solution Engine
78-14947-01
Contents
Main
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CONTENTS
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Preface
Audience
Conventions
Related Documentation
Obtaining Documentation
World Wide Web
Ordering Documentation
Documentation Feedback
Obtaining Technical Assistance
Cisco.com
Technical Assistance Center
Cisco TAC Web Site
Cisco TAC Escalation Center
Page
Page
Getting Started
Overview of the Wireless LAN Solution Engine
Understanding the WLSE User Interface
The WLSE Dashboard
Tabs and Subtabs
Buttons
Device Name and IP Address Display
Time Display
Logging In and Out
Getting Started with Device Management
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Fault Monitoring
Displaying Faults
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Viewing Fault Details
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Managing Profiles
Creating a Profile
Copying a Profile
Renaming a Profile
Editing a Profile
Deleting a Profile
Assigning a Profile to a Device
Viewing Devices
Profile Choices
Specifying Security Policies
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Specifying Fault Thresholds
Setting Access Point Fault Thresholds
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Setting Switch Fault Thresholds
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Setting Router Fault Thresholds
Setting Server Response Time
Notification Settings
Setting Trap Notification
Setting Syslog Notification
Emailing Faults
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Configuring Devices
Using the Templates
Template Choices
Naming the Template
Using Express Template
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Setting Up Association
Defining Spanning Tree Protocol
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Defining Address Filters
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Defining Ethertype Filters
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Defining IP Protocol Filters
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Defining IP Port Filters
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Configuring Policy Groups
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Configuring VLANs
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Configuring Quality of Service
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Configuring Service Sets
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Defining Advanced Associations
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Configuring Port Assignments
Configuring DSCP to CoS
Configuring the Ethernet Port
Identifying the Ethernet Port
Setting Up Ethernet Filters
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Setting Up Hardware
Defining the Ethernet Advanced Settings
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Configuring the 11b Radio
Identifying the 11b Radio Port
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Setting Up 11b Radio Filters
Defining the 11b Radio Hardware Settings
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Defining the 11b Radio Advanced Settings
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Defining the 11b Radio Searched Channels Settings
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Configuring the 11a Radio
Identifying the 11a Radio Port
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Setting Up 11a Radio Filters
Defining the 11a Radio Hardware Settings
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Defining the 11a Radio Advanced Settings
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Defining the 11a Radio Searched Channels Settings
Defining the 11a Radio Data Encryption Settings
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Defining the Security Settings
Setting Local Admin Access
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Setting Local AP/Client Security
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Setting Server-Based Security
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Configuring Services
Configuring Start-Up Settings
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Configuring Console/Telnet Settings
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Configuring Hot Standby Settings
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Configuring Routing Settings
Configuring CDP Settings
Configuring DNS Settings
Configuring FTP Settings
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Configuring HTTP Settings
Configuring SNMP Settings
Configuring SNTP Settings
Configuring Accounting Settings
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Configuring Events
Configuring Event Handling
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Configuring Event Notification
Configuring Custom Values
Previewing the Template
Finishing the Template
Creating a Template
Copying a Template
Editing a Template
Deleting a Template
Importing a Template
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Exporting a Template
Managing Configuration Jobs
Job Choices
Naming the Job
Selecting Devices
Selecting a Template
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Scheduling a Job
Finishing the Job
Creating a Configuration Job
Viewing Configuration Job Status
Viewing the Job
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Filtering a Job
Editing a Job
Deleting a Job
Copying a Job
Viewing Job Run Details
Viewing the Job Run Details Table
Automating Configurations
Assigning a Startup Configuration
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Creating a Startup Configuration Template
Assigning an Auto-Managed Configuration
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Assigning Auto-Managed Configurations
Using Auto-Managed Options
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Updating Device Firmware
Managing Firmware Images
Viewing Images on the WLSE
Editing Image Details on the WLSE
Deleting Images from the WLSE
Importing Images
Importing Images from the Client System Desktop to the WLSE
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Importing Images Directly from Cisco.com to the WLSE
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Using a Remote TFTP Server for Image Upload
Managing Firmware Jobs
Job Choices
Naming the Job
Selecting the Image
Selecting Devices
Scheduling the Job
Finishing the Job
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Job Validation Summary Window Details
Creating a Firmware Job
Using the Job Functions
Viewing Jobs by Job State
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Filtering Jobs
Editing a Job
Deleting a Job
Viewing Job Run Details
Job Run Details Table
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Using Reports
Using the Device Center
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Viewing the Fault Summary Report
Viewing Device History
Viewing Config History
Viewing Firmware History
Displaying Wireless Client Reports
Displaying a Client Detail Report
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Displaying a Client Statistics Report
Displaying a Client Historical Association Report
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Displaying Current Reports
Displaying a Group Report
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Displaying a Group Security Report
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Displaying a Group SSID Report
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Displaying a Group VLAN Report
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Displaying a Per VLAN Client Report
Displaying a Group Policy Report
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Displaying an AP Summary Report
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Displaying a Detailed Report
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Displaying a Current Client Association Report
Displaying an EAP Authentication Report
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Displaying an AP Ethertype Protocol Filters Report
Displaying an AP IP Protocol Filters Report
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Displaying an AP IP Port Filters Report
Displaying an AP Policy Report
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Displaying an AP QBSS QoS Report
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Displaying an AP SSID Report
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Displaying an AP VLAN Report
Displaying a Per VLAN Client Report
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Displaying a Switch Summary Report
Displaying an AP and Bridge Connected to Switch Report
Displaying a Router Summary Report
Displaying an AP and Bridge Connected to Router Report
Displaying a Server Summary Report
Displaying Trends
Displaying a Group Performance Report: RF Utilization
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Displaying a Group Performance Report: Ethernet Utilization
Displaying a Top N Number of Associations Report
Displaying a Top N Percentage Errors
Displaying an AP and Bridge RF Transmission Statistics Report
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Displaying an AP and Bridge Ethernet Transmission Statistics Report
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Displaying an AP and Bridge Performance Graph
Displaying an AP and Bridge Performance: Tabular
Displaying Top N Busiest Clients
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Displaying Top N Client Error Rate
Displaying a Server Response Time Graph
Exporting a Report
Emailing a Report
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Scheduling Email Jobs
Viewing Email Job Details
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Performing Administrative Tasks
Using Discovery and Managing Devices
Managing Devices
Manage Devices
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View Device Management History
Specifying Device Credentials
Specify Community Strings
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Community String Guidelines
Specify the HTTP Username and Password
Managing Device Discovery
Overview: Discovery
Set Up Devices
Set Up Access Points and Bridges
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Set Up Routers and Switches
Set Up AAA Servers
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Enable Discovery Options
Set Up Discovery Filters
Schedule Discovery
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Run Discovery Now
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Running Inventories
About Scheduled Inventories
Immediate Inventory of Selected Devices
Immediate Inventory of All Devices
Viewing Inventory and Discovery Task History
Importing Devices
Import Devices from a File
Import Devices from CiscoWorks2000
Exporting Devices
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Adding, Modifying and Deleting AAA Servers
Manage LEAP Servers
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Manage RADIUS Servers
Manage EAP-MD5 Servers
Managing Groups
Overview: Groups
System-Defined Groups
User-Defined Groups
Creating, Editing, and Deleting Groups
Add a Group
Creating a New Group
Copying an Existing Group
Edit a Group
Delete a Group
Managing the Appliance
Viewing WLSE Status
Viewing Log File Reports
Log Files Displayed
Restarting the Wireless LAN Solution Engine
Managing the Software
Viewing Software Status
Defining the Repository
Creating a Local Repository
Creating a Remote Repository
Installing Software Updates
Browsing the Repository
Viewing Software Update History
Overview: Security
Managing Security
Overview: Authentication Modules
Selecting an Authentication Module
Managing SSL (HTTPS)
Disabling or Enabling Telnet and Selecting SSH
Viewing the Last 10 Logged-On Users
Backing Up and Restoring Data
Specifying the Backup Location
Configuring a Windows 2000 or Windows XP Server as a Backup Location
Backing Up Data
Restoring Data
Using Diagnostics
Viewing and Creating a Status Report
Viewing and Creating a Self-Test Report
Viewing Processes
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Processes Displayed
Daemon Information
System Log
Setting Up the Splash Screen Message
Setting the Current Time and Date on the WLSE
Specifying NTP Time Servers
Specifying Name Servers
Specifying an SMTP Mail Server
Using Connectivity Tools
Managing System Parameters
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Administering Users
Managing Roles
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Managing Users
Add Users
Modify Users
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Delete Users
Modifying Your Profile
Linking to a CiscoWorks2000 Server
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Frequently Asked Questions
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Troubleshooting
Faults
Configure
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Firmware
Reports
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Administration
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APPENDIX
A
Naming Guidelines
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APPENDIX
B
Command Reference
Using the CLI
CLI Conventions
Command Privileges
Checking Command Syntax
Command History Feature
Help for CLI Commands
Command Summary
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Command Description Conventions
Privilege Level 0 Commands
exit
ping
show clock
show domain-name
show interfaces
show process
show version
traceroute
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Privilege Level 15 Commands
auth
backup
backupconfig
cdp
clock
df
erase config
firewall
Examples
gethostbyname
hostname
import
install configure
install list
install update
interface
Default
ip domain-name
ip name-server
listbackup
mail
mailcntrl clear
mailcntrl list
mailroute
nslookup
ntp server
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reload
reinitdb
repository
repository add
repository delete
repository list
repository server
restore
route
services
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show anilog
show auth-cli
show auth-http
show backupconfig
show bootlog
show cdp neighbor
show cdp run
show collectorlog
B-54
show config
To display the system configuration, use the show config command. show config
This command has no arguments or keywords.
This command displays the system configuration:
show daemonslog
show dmgtdlog
show webaccesslog
show weberrorlog
show websslaccesslog
show import
show install logs
show ipchains
show hosts
show maillog
show proc
show repository
show route
show securitylog
Page
show snmp-server
show ssh-version
show syslog
Related Command
show tech
show telnetenable
show tomcatlog
shutdown
snmp-server
ssh
ssh-version
telnet
telnetenable
Default
username
Maintenance Image Commands
erase config
fsck
reload
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