Cisco Systems 1105 Selecting Administration, Appliance Status View, Check if the Job Run Detail

Chapter 8 Troubleshooting

Table 8-2 Troubleshooting Hints for Configure (continued)

Feature		Symptom	Probable Cause	Possible Solution
Configure > Jobs		The job failed.	There are multiple	Make sure all the
			reasons a job may have	bootstrapping steps have
			failed.	been performed correctly on
				the access point.
				Check the jobvm.log by
				selecting Administration >
				Appliance > Status > View
				Log File to further identify
				and report the problem.
			When applying a	Check if the Job Run Detail
			configuration template on	> Job Run Log to identify
			a job with multiple	exactly which job(s) failed.
			devices, if the job fails on
			even one of the devices,
			the job is categorized as
			Failed.
		The job is	If after applying a	Check the access point to
		unverified.	configuration template on	verify whether the job has
			a device, the device	completed and the new
			reboots, the job will be	template has been applied.
			categorized as
			Unverified.
		The job failed and	The configuration	Make sure the configuration
		the Job Run Detail	template you applied has	you apply will not cause the
		> Job Run Log	caused the device to	device to become
		indicates a timeout	either reboot or made it	inaccessible. For example,
		while reaching the	inaccessible.	do not set up access lists that
		device.		block all traffic to the
				Ethernet port.
				If the device is inaccessible,
				it might have rebooted after
				the configuration template
				was applied. Refer to the
				template screens to see if
				any variable is set with an R
				indicating a possible reboot
	User Guide for the CiscoWorks 1105 Wireless LAN Solution Engine			if the setting is applied.
8-6				78-14947-01