Chapter 8 Troubleshooting

Firmware

Table 8-3 Troubleshooting Hints for Firmware

Feature

Symptom

Probable Cause

Possible Solution

 

 

 

 

Firmware > Jobs

There is a time

The time was not set

1. Reset the WLSE time to

 

 

 

discrepancy in

correctly on the WLSE.

Universal Coordinated

 

 

 

scheduled jobs.

 

Time (UTC) using CLI

 

 

 

 

 

commands as follows:

 

 

 

 

 

a.

Enter services stop

 

 

 

 

 

 

to stop services.

 

 

 

 

 

a.

Enter the clock

 

 

 

 

 

 

command to reset

 

 

 

 

 

 

the time.

 

 

 

 

 

a.

Enter services start

 

 

 

 

 

 

to restart the

 

 

 

 

 

 

services.

 

 

 

 

 

2. Set the time in local

 

 

 

 

 

browser time, select

 

 

 

 

 

Administration >

 

 

 

 

 

Appliance >

 

 

 

 

 

Time/NTP/Name.

 

 

 

 

 

 

 

 

 

Firmware is not

There were warnings

Select Ignore Warnings in

 

 

 

updated on all the

during the job but Ignore

Firmware > Jobs > Create

 

 

 

devices included

Warnings was not set. A

Job before running the job.

 

 

 

the job.

firmware job runs even

See Finishing the Job,

 

 

 

 

though there are

page 4-14.

 

 

 

 

warnings, but the job

 

 

 

 

 

 

 

fails for the devices that

 

 

 

 

 

 

 

had warnings.

 

 

 

 

 

 

 

 

 

 

 

 

Email about job

The SMTP server is not

Configure the mail route by

 

 

 

completion fails to

specified.

selecting Administration >

 

 

 

arrive at

 

Appliance > Configure

 

 

 

destination.

 

Mailroute. See Specifying an

 

 

 

 

 

SMTP Mail Server,

 

 

 

 

 

page 6-71.

 

 

 

 

 

 

 

 

 

 

User Guide for the CiscoWorks 1105 Wireless LAN Solution Engine

 

 

 

 

 

 

 

 

8-8

 

 

 

 

 

78-14947-01

 

 

 

 

 

 

 

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Image 398
Cisco Systems 1105 manual Firmware Jobs Create