Chapter8 Troubleshooting
8-8
User Guide for the CiscoWorks 1105 Wireless LAN Solution Engine
78-14947-01
Firmware
Table8-3 Troubleshooting Hints for Firmw are
Feature Symptom Probable Cause Possible Solution
Firmware > Jobs There is a time
discrepancy in
scheduled jobs.
The time was not set
correctly on the WLSE. 1. Reset the WLSE time to
Universal Coordinated
Time (UTC) using CLI
commands as follows:
a. Enter services stop
to stop services.
a. Enter the clock
command to reset
the time.
a. Enter services start
to restart the
services.
2. Set the time in local
browser time, select
Administration >
Appliance >
Time/NTP/Name.
Firmware is not
updated on all the
devices included
the job.
There were warnings
during the job but Ignore
Warnings was not set. A
firmware job runs even
though there are
warnings, but the job
fails for the devices that
had warnings.
Select Ignore Warnings in
Firmware > Jobs > Create
Job before running the job.
See Finishing the Job,
page 4-14.
Email about job
completion fails to
arrive at
destination.
The SMTP server is not
specified. Configure the mail route by
selecting Administration >
Appliance > Configure
Mailroute. See Specifying an
SMTP Mail Server,
page 6-71.