Chapter8 Troubleshooting
8-14
User Guide for the CiscoWorks 1105 Wireless LAN Solution Engine
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The following table lists troubleshooting hints for Administration > Appliance.
The following table lists troubleshooting hints for Administration > User
Admin.
Table8-6 Troubleshooting Hints for the Appliance Subtab
Feature Symptom Probable Cause Possible Solution
Administration >
Appliance >
Security >
Authentication
Modules
Users cannot log in
after failure of the
alternative
authentication
source.
The WLSE falls back
to the Local
authentication
module.
Users can log in using their local
passwords.
The system administrator can log
in using the admin log in.
All users with CLI access can log
in using the CLI.
Table8-7 Troubleshooting Hints for the User Admin Subtab
Feature Symptom Probable Cause Possible Solution
Administration >
User Admin >
Manage Users
Some users are not
listed. Only the creator of a
user can view that
user’s name in the
list. The admin user,
however, can view all
users.
None. For more information, see
Managing Users, page 6-77.