8-3
User Guide for the CiscoWorks 1105 Wireless LAN Solution Engine
78-14947-01
Chapter8 Troubleshooting
Configure
Table8-2 Troubleshooting Hints for Configure
Feature Symptom Probable Cause Possible Solution
Configure >
Temp lat es The access point is
inaccessible
through the HTTP
port set through
template
configuration job.
The HTTP port setting
does not take effect until
the access point is cold
restarted.
Cold restart the access point.
Templ ate
configuration job
fails every time.
The access point is not set
up properly. Make sure the WLSE is
configured as a TFTP server
for the access point.
For additional information,
see Set Up Devices,
page 6-12.
Configure > Jobs The Undo function
does not work. Your job includes custom
values. None.
Your job includes routing
table configurations (only
for versions prior to
11.23T).
Your job for undoing a
user shows as successful
but the user is not
removed from the access
point.
The Undo function only
works for new users that are
added to the access point.
If a user is being added in
place of an existing user on
the access point, the existing
user will remain after the
Undo job.