Chapter 8 Troubleshooting

Table 8-3 Troubleshooting Hints for Firmware

Feature

Symptom

Probable Cause

Possible Solution

 

 

 

 

Firmware > Jobs

An SNMP job fails

The read community

To allow SNMP reads, the

(continued)

 

string does not have

access point mut have a user

 

 

sufficient permissions.

with at least SNMP and

 

 

 

FIRMWARE permissions,

 

 

 

and the read community

 

 

 

defined on the WLSE must be

 

 

 

equivalent to a user on the

 

 

 

access point with SNMP and

 

 

 

FIRMWARE permissions.

 

 

 

For more information, see Set

 

 

 

Up Devices, page 6-12 and

 

 

 

Specify Community Strings,

 

 

 

page 6-7.

 

 

 

 

Reports

Table 8-4 Troubleshooting Hints for Reports

Feature

Symptom

Probable Cause

Possible Solution

 

 

 

 

Reports

After running a job,

A full polling cycle has

Verify that the polling cycle has

 

the updated data

not completed and the

completed as follows:

 

does not appear in a

new data has not been

1.

Select Administration >

 

report.

entered in the database.

 

 

Appliance > Status > View

 

 

 

 

 

 

 

 

Log File.

 

 

 

2.

Click jobvm.log.

 

 

 

3.

Scroll through the log to

 

 

 

 

find the message: “Finished

 

 

 

 

Inventory” for your

 

 

 

 

particular job.

 

 

 

 

 

 

 

User Guide for the CiscoWorks 1105 Wireless LAN Solution Engine

 

 

 

 

 

 

78-14947-01

 

 

8-9

 

 

 

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Image 399
Cisco Systems 1105 manual Reports, Log File, Click jobvm.log