8-9
User Guide for the CiscoWorks 1105 Wireless LAN Solution Engine
78-14947-01
Chapter8 Troubleshooting
Reports
Firmware > Jobs
(continued) An SNMP job fails The read community
string does not have
sufficient permissions.
To allow SNMP reads, the
access point mut have a user
with at least SNMP and
FIRMWARE permissions,
and the read community
defined on the WLSE must be
equivalent to a user on the
access point with SNMP and
FIRMWARE permissions.
For more information, see Set
Up Devices, page 6-12 and
Specify Community Strings,
page 6-7.
Table8-4 Troubleshooting Hints for Reports
Feature Symptom Probable Cause Possible Solution
Reports After running a job,
the updated data
does not appear in a
report.
A full polling cycle has
not completed and the
new data has not been
entered in the database.
Verify that the polling cycle has
completed as follows:
1. Select Administration >
Appliance > Status > View
Log File.
2. Click jobvm.log.
3. Scroll through the log to
find the message: “Finished
Inventory” for your
particular job.
Table8-3 Troubleshooting Hints for Firmw are
Feature Symptom Probable Cause Possible Solution