Chapter 8 Troubleshooting

Table 8-2 Troubleshooting Hints for Configure (continued)

Feature

Symptom

Probable Cause

Possible Solution

 

 

 

 

Configure > Jobs

The job is reported

The SNMP timeout to the

Select Administration >

 

as failed, but the

device is too short.

Discover > Device

 

configuration was

 

Credentials > SNMP

 

applied successfully

 

Communities and increase

 

to the devices.

 

the SNMP timeout.

 

 

 

 

 

The job completed

This error can be seen in

Check if “Completed with

 

with errors.

jobs where pre- or post-

errors” appears in the Job

 

 

configuration backups

Run Detail > Job Run Log

 

 

before or after applying

to identify this problem.

 

 

the new configuration

 

 

 

 

fail, but the new

 

 

 

 

configuration is applied

 

 

 

 

successfully.

 

 

 

 

 

 

 

There is a time

The time is not set

1. Reset the WLSE time to

 

discrepancy in

correctly on the WLSE.

Universal Coordinated

 

scheduled jobs.

 

Time (UTC) using CLI

 

 

 

commands as follows:

 

 

 

a.

Enter services stop

 

 

 

 

to stop services.

 

 

 

a.

Enter the clock

 

 

 

 

command to reset

 

 

 

 

the time.

 

 

 

a.

Enter services start

 

 

 

 

to restart the

 

 

 

 

services.

 

 

 

2. Set the time in local

 

 

 

browser time, select

 

 

 

Administration >

 

 

 

Appliance >

 

 

 

Time/NTP/Name.

 

 

 

 

 

 

 

User Guide for the CiscoWorks 1105 Wireless LAN Solution Engine

 

 

 

 

 

 

78-14947-01

 

 

8-7

 

 

 

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Cisco Systems 1105 Select Administration, Credentials Snmp, Communities and increase, Run Detail Job Run Log, Appliance