8-13
User Guide for the CiscoWorks 1105 Wireless LAN Solution Engine
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Chapter8 Troubleshooting
Administration >
Discover >
DISCOVER
Devices are not
discovered. The device is not
specified as a seed
or the CDP
distance is not high
enough to reach the
device.
Specify the device as a seed or increase
the CDP distance so that devices are
discovered in Administration >
Discover > Schedule Discovery or
Run Discovery Now. See Managing
Device Discovery, page6-10.
CDP is not enabled
on the device. Enable CDP on the device; see Set Up
Devices, page 6-12. If you are not using
CDP, you can import devices from a file
or from CiscoWorks2000; see
Importing Devices, page 6-28.
The device is a
switch that does
not have an access
point attache dto it.
Switches are not discovered unless they
have an access point attached to them.
Discovery can proceed beyond the
switch, but the switch itself is not
discovered.
Make sure a properly configured access
point is attached to the switch. See Set
Up Devices, page 6-12.
SNMP is not
enabled on the
device or SNMP
community strings
are not entered on
the WLSE.
SNMP must be enabled on the device
and credentials must be entered on the
WLSE. See Set Up Devices, page 6-12
or Specifying Device Credentials,
page 6-6.
SNMP timeouts or
retries are set too
low.
Reset the timeouts and retries. See
Specifying Device Credentials,
page 6-6.
The device is
down. None.
The device is not
supported. None. See the Supported Devices table
for supported devices and software
versions.
Table8-5 Troubleshooting Hints for the Discover Subtab (continued)
Feature Symptom Probable Cause Possible Solution