Chapter 10 Troubleshooting

Status Information Needed by Cisco TAC

F I N A L D R A F T - C I S C O C O N F I D E N T I A L

10.3 Status Information Needed by Cisco TAC

To get the most from an interaction with the Cisco Technical Assistance Center (TAC), the status information of the ONS 15216 EDFA2 should be collected in advance.

The following commands should be issued, and pasted into a text file.

RTRV-INV: (RTRV-INV::ALL:123;)

RTRV-NE-GEN: (RTRV-NE-GEN:::123;)

RTRV-ALM-ALL: (RTRV-ALM-ALL:::123::;)

RTRV-ALM-ENV: (RTRV-ALM-ENV::ALL:123::;)

RTRV-DWDM (RTRV-DWDM::ALL:123;)

RTRV-ENV: (RTRV-ENV::ALL:123;)

RTRV-TH-DWDM: (RTRV-TH-DWDM::ALL:123::;)

RTRV-TH-ENV: (RTRV-TH-ENV::ALL:123::;)

RTRV-TH-EQPT: (RTRV-TH-EQPT::ALL:123::;)

 

 

Cisco ONS 15216 EDFA2 Operations Guide

 

 

 

 

 

 

78-16033-01

 

 

10-11

 

 

 

 

 

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Cisco Systems 15216 EDFA2 manual Status Information Needed by Cisco TAC