Cisco Systems 15216 EDFA2

FINAL DRAFT - CISCO CONFIDENTIAL

10-12

CiscoONS 15216 EDFA2 Operations Guide

78-16033-01

Chapter10 Troubleshooting

Status Information Needed by Cisco TAC

Contents

Main Cisco ONS 15216 EDFA2 Operations Guide Page CONTENTS Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Preface Obtaining Documentation Cisco.com Optical Networking Product Documentation CD-ROM Ordering Documentation Obtaining Technical Assistance Cisco.com Technical Assistance Center Cisco TAC Website Cisco TAC Escalation Center Obtaining Additional Publications and Information Applications 1.1 Bandwidth On Demand 1.2 Wavelength Protection Switching 1-2 1.3 Key Features Figure 1-2 shows a block diagram of the ONS15216 EDFA2. 1.3.1 Constant Gain 1.3.2 Gain Flattening Page Technical Specifications 2.1 Optical Specifications 2.1.1 Maximum Input Power 2.1.2 Channel Loading 2.2 Electrical Specifications 2.3 Mechanical Specifications 2.4 External Features 2-5 2.5 Front Panel Table2-5 on page 2-6 describes the ONS 15216 EDFA2 front panel features. Page Installation 3.1 Introduction 3.2 Standard Precautions 3.3 Placement and Power Connection 3.3.1 General Rack Considerations 3.3.2 Rack Installation and Power Supply Connection Procedures 3.4 SC/UPC Optical Ports 3.4.1 Safety Requirements 3.4.2 Optical Connection Procedure 3.4.3 Optical Amplification Operation Verification Procedure 3.5 Communications 3.5.1 Alarm Out Relay Interface (RJ-45) 3.5.1.1 Alarm Relay Connection Procedure 3.5.2 Alarm LEDs 3.5.2.1 POWER LED (Green) 3.5.2.2 FAIL LED (Red) 3.5.2.3 LOS LED (Yellow) 3.5.2.4 Ethernet Socket LEDs 3.5.3 Serial Interface (EIA/TIA-232) Communication 3.5.3.1 Required Equipment 3.5.3.2 Serial Connection Procedure Page Page Page 3.5.4 Serial Interface Remote Communication via Modem 3.5.4.1 Remote Communication Component Requirements 3.5.4.2 Modem Signals 3.5.4.3 Modem Power Up 3.5.4.4 Modem Configuration Settings 3.5.4.5 Setting and Saving Modem Settings 3.5.4.6 PC Connection via Modem 3.5.5 LAN Interface (Ethernet) 3.5.5.1 LAN Connection Procedure Page Provisioning Using ASH and SNMP 4.1 Log In via RS-232 (EIA/TIA-232) Port Using HyperTerminal Page 4.2 Set IP Address 4.3 Log In via LAN Port Using Telnet (Optional) 4.4 Set Date and Time 4.5 Set Power Bus Mode (Simplex or Duplex) 4.6 Verify Amplifier Operational Status 4.7 Set Gain 4.8 Set Alarm Thresholds 4-6 Alarms are reported for the following conditions: Page Page Page 4.9 Set Password 4.10 Add Users 4.11 Save Changes 4.12 Log Off 4.13 Back Up System Configuration 4.14 Restore System Configuration 4.15 Recover Default Password SNMP MIB Installation and Configuration 5.1 SNMP Overview 5.1.1 SNMP Components 5.1.2 ONS 15216 EDFA2 SNMP Elements 5.1.2.1 SNMP Agent 5.1.2.2 SNMP MIB 5.1.2.3 SNMP Manager 5.1.2.3.1 Third-party, Vendor-Specific SNMP Managers 5.1.3 SNMP MIBs and Message Types 5.1.4 Command Syntax Using the SNMP Agent 5.2 Enabling SNMP Remote Management Community Strings 5.2.1 Creating a View 5.2.1.1 Set View Entry 5.2.2 Creating a Community Entry 5.2.2.1 Set CommunityEntry Page 5.2.2.2 Display CommunityEntry 5.3 Setup for CTM Access 5.4 Tables and Groups 5.4.1 CfgGroup Table Page 5.4.2 PumpCfgEntry Table 5.4.2.1 Changing the Pump Control Mode 5.4.2.2 Changing the Pump Control Value 5.4.3 OverallStatusGroup Table Page 5.4.4 OverallControl Table 5.4.5 PumpStatusEntry Table 5.4.6 AlarmEntry Table 5.4.7 OpGroup Table 5.4.8 VersionGroup Table 5.5 Setting Up Traps 5.5.1 Display Trap Command 5.5.2 Set Trap Command 5.5.3 Set Agent Trap Enable 5.5.4 Get Agent Trap Enable 5.6 Retrieving Information 5.6.1 IP Address 5.6.2 Date and Time 5.6.3 Power Gain 5.6.4 Case Temperature 5.6.4.1 Case Temperature Value 5.6.4.2 Case Temperature Alarm Threshold 5.6.4.2.1 CtmpMin 5.6.4.2.2 CtmpMax 5.6.4.3 Case Temperature Alarm Hysteresis 5.6.4.3.1 CtmpMaxHysteresis 5.6.4.3.2 CtmpMinHysteresis 5.6.5 Power Bus 5.6.5.1 Power Bus Mode 5.6.5.2 Power Bus Alarm Threshold 5.6.5.2.1 PowerBusDCVoltageMax 5.6.5.2.2 PowerBusDCVoltageMin 5.6.6 Input Power (Signal) 5.6.6.1 Input Power (Signal) Value 5.6.6.1.1 InPowerduW 5.6.6.1.2 InPowerdBm 5.6.6.2 Loss of Signal (Input Power) Alarm Threshold 5.6.7 Output Power 5.6.7.1 Output Power Value 5.6.7.1.1 OutPowermW 5.6.7.1.2 OutPowerdBm 5.6.7.2 Loss of Output Power Alarm Setpoint 5.6.7.2.1 LpoutSetpoint 5.6.7.2.2 LpoutDeviation 5.6.7.3 Loss of Output Power Alarm Hysteresis 5.6.8 Database Backup and Restore 5.6.8.1 Database Backup Procedure 5.6.8.2 Database Restore Procedure 5.6.9 Alarm Entry 5.7 Summary of SNMP Alarms Page ASH Commands 6.1 Summary of Security Permissions for ASH Commands Page Page Page Page 6.2 Configuration Commands 6.2.1 srom cfg boot display Command 6.2.2 srom cfg boot modify Command 6.2.3 srom cfg ip display Command 6.2.4 srom cfg ip modify Command 6.2.5 pdm busmode display Command 6.2.6 pdm busmode modify Command 6.2.7 pdm cfg threshold bus display Command 6.2.8 pdm cfg threshold bus modify Command 6.2.9 gain gain display Command 6.2.10 gain gain modify Command 6.3 Administrative Commands 6.3.1 clear Command 6.3.2 exit Command 6.3.3 help Command 6.3.4 history Command 6.3.5 login and logoff Commands 6.4 Shell Commands 6.4.1 shell lines set Command 6.4.2 shell more enable and disable Commands 6.4.3 shell status display Command 6.4.4 shell type modify Command 6.5 Flash File System Commands 6.5.1 ffs file list Command 6.6 SNMP Commands 6.6.1 snmp attribute get Command 6-16 Example6-14 snmp attribute get Command List 6.6.2 snmp attribute list Command Example6-15 snmp attribute list Command 6.6.3 snmp attribute set Command 6.6.4 snmp mib display Command 6.6.5 snmp mib get Command 6.6.6 snmp mib list Command 6-19 6.6.7 snmp row display Command Example6-19 snmp row display Command 6.6.8 snmp row get Command 6.6.9 snmp row set Command 6-21 6.6.10 snmp subtree display Command Example6-22 snmp subtree display Command 6.6.11 snmp subtree get Command Example 6-23 snmp subtree get Command 6-22 6.6.12 snmp subtree list Command Example 6-24 snmp subtree list Command 6-23 6.6.13 snmp table display Command Example6-25 snmp table display Command 6.6.14 snmp table get Command 6.6.15 snmp table list Command 6.6.16 snmp tree attribute list Command 6.7 User Commands 6.7.1 user entry create Command 6.7.2 user entry edit Command 6.7.3 user entry delete Command 6.7.4 user file display and user name display Commands 6.7.5 user inactivity modify and user inactivity display Commands 6.7.6 user passwd set Command 6.7.7 user active list Command 6.7.8 user active message send Command 6.8 Manufacturing Information Access Commands 6.8.1 snmp table display local entPhysicalEntry Command 6.8.2 snmp table display local cerent15216EdfaCommTrapEntry Command 6.9 Restore Commands 6.9.1 backup system Command 6.9.2 restore system Command 6.10 Manufacturer Mode 6.10.1 manufacturer restore defaults passwords Command 6.10.2 manufacturer restore defaults all Command FTP Command Line 7.1 FTP Command Line 7.1.1 Example of FTP from a Remote Server 7.1.2 Example of FTP to a Remote Server 7.2 FTP Commands Page Provisioning Using TL1 8.1 Log In via RS-232 (EIA/TIA-232) Port Using HyperTerminal Page 8.2 Set IP Address 8.3 Log In via LAN Port Using Telnet (Optional) 8.4 Set Date and Time 8.5 Set Power Bus Mode (Simplex or Duplex) 8.6 Verify Amplifier Operational Status 8.7 Set Gain 8.8 Set Alarm Thresholds 8-6 Alarms are reported for the following conditions: Example 8-8 shows sample command outputs. Page Page Page 8.9 Set Password 8.10 Add Users 8.11 Log Off 8.12 Back Up System Configuration 8.13 Restore System Configuration TL1 Commands 9.1 Introduction 9.2 Connection to the ONS 15216 EDFA2 9.3 Explanation of Command Parameters 9.3.1 Source Identifier (sid) and Target Identifier (tid) 9.4 Notation 9.5 Summary of Autonomous Alarms and Messages Page Page 9.6 Summary of Security Permissions for TL1 Commands Page Page 9.7 TL1 Commands and Autonomous Messages 9.7.1 ACT-USER 9.7.2 ALW-MSG-ALL Page 9.7.3 APPLY 9.7.4 CANC-USER 9.7.5 COPY-RFILE Page 9.7.6 CPY-MEM 9.7.7 DLT-RFILE 9.7.8 DLT-USER-SECU 9.7.9 ED-DAT 9.7.10 ED-DWDM IDLE 9.7.11 ED-ENV 9.7.12 ED-NE-GEN 9.7.13 ED-PID 9.7.14 ED-USER-SECU 9.7.15 ENT-USER-SECU 9.7.16 INH-MSG-ALL Page Page 9.7.17 INIT-SYS 9.7.18 REPT ALM DWDM Page 9.7.19 REPT ALM ENV 9.7.20 REPT ALM EQPT Page 9.7.21 REPT EVT DWDM / REPT EVT ENV / REPT EVT EQPT Page 9.7.22 REPT EVT FXFR 9.7.23 RTRV-ALM-ALL Page 9.7.24 RTRV-ALM-DWDM Page 9.7.25 RTRV-ALM-ENV 9.7.26 RTRV-ALM-EQPT Page 9.7.27 RTRV-AO 9.7.28 RTRV-COND-ALL Page 9.7.29 RTRV-COND-DWDM 9.7.30 RTRV-COND-ENV Page 9.7.31 RTRV-COND-EQPT 9.7.32 RTRV-DFLT-SECU 9.7.33 RTRV-DWDM Page 9.7.34 RTRV-ENV 9.7.35 RTRV-HDR 9.7.36 RTRV-INV 9.7.37 RTRV-NE-GEN Page 9.7.38 RTRV-RFILE 9.7.39 RTRV-TH-DWDM 9.7.40 RTRV-TH-ENV 9.7.41 RTRV-TH-EQPT Page 9.7.42 RTRV-TOD 9.7.43 RTRV-USER-SECU 9.7.44 SET-ATTR-SECUDFLT 9.7.45 SET-TH-DWDM 9.7.46 SET-TH-ENV 9.7.47 SET-TH-EQPT 9.7.48 STA-LOCL-RST Troubleshooting 10.1 Alarm Indicators 10.1.1 LEDs and Office Alarms 10.1.1.1 POWER LED (Green) 10.1.1.2 FAIL LED (Red) 10.1.1.3 LOS LED (Yellow) 10.1.1.4 Ethernet Socket LEDs 10.1.2 Optical Alarms 10.1.2.1 LOS (Loss of Signal) Alarm 10.1.2.2 GAIN (Gain Out of Range) Alarm 10.1.2.3 LPOUT (Loss of Output Power) Alarm 10.1.3 Equipment Alarms 10.1.3.1 CTMP (Case Temperature Out of Range) Alarm 10.1.3.2 LCRNT1 and LCRNT2 (Excessive Pump Current) Alarms 10.1.3.3 LTMP1 and LTMP2 (Excessive Pump Temperature) Alarms 10.1.4 Environmental Alarms 10.2 Troubleshooting Typical Scenarios 10.2.1 No Output Power after Adjusting Gain Settings Release Notes 2.1.0 Caveat CSCdy50894 10.2.2 2.0.1 to 2.2.1 Upgrade Attempt 10.2.3 Image File Download Incomplete 10.2.4 Boot Up Failure 10.2.5 No Response from RS-232 Port 10.2.6 No Response from LAN Port 10.2.7 LAN Port Activity LED Stays On Release Notes 2.1.0, 2.2.1, and 2.3.0 Caveat CSCdx41604 10.2.8 Lost Password 10.3 Status Information Needed by Cisco TAC Page APPENDIX A Regulatory Compliance and Safety Information Regulatory Compliance Translated Safety Warnings Page Warning Definition A-5 A-6 DC Power Supply Warning A-7 Installation Warning Power Cord Warning No On/Off Switch Warning A-8 SELV Circuit Warning A-9 Laser Radiation Warning A-10 A-11 Laser Beam Warning Power Cabling Warning Grounded Equipment Warning A-12 Ground Connection Warning A-13 A-14 Jewelry Removal Warning A-15 Qualified Personnel Warning Supply Circuit Warning Power Supply Wiring Warning A-16 Invisible Laser Radiation Warning A-17 Incorrect Connection Warning A-18 A-19 Ground Conductor Warning A-20 Voltages on DC-input Power Supply Terminals A-21 More Than One Power Supply Cisco ONS 15216 EDFA2 Rack Installation Exposed DC Power Wire Warning A-22 48 VDC Power System A-23 A-24 Chassis Power Connection Cisco ONS 15216 EDFA2 Temperature Requirement A-25 A-26 VCCI Compliance for Class B Equipment SELV-IEC 60950 DC Power Supply Warning Cisco ONS 15216 EDFA2 Power Circuit Overload Warning A-27 Product Disposal Warning A-28 A-29 Energy Hazard A-30 Unit Grounding Protection Warning A-31 DC Power Disconnection Warning Ground Wire Warning A-32 A-33 A-34 A-35 Class B EMC Warning Safety Requirements Warning Laser Radiation Warning A-36 Fiber Disconnect Sequence Warning A-37 A-38 Optical Connector Warning Optical Connector Disconnect Warning Eye Damage Warning A-39 Static Electricity Warning A-40 Connector Cleaning Warning A-41 Cable Connection Sequence Warning A-42 Module Removal Warning A-43 A-44 DC Power SELV Requirement Warning A-45 Reinforced Insulation Warning A-46 Power Supply Voltage Warning DC Power Supply Connection Warning A-47 Page INDEX A B C D E F G H L M N O P R S Page T U V