10-12 | Cisco Systems 15216 EDFA2 guide

Chapter 10 Troubleshooting

Status Information Needed by Cisco TAC

F I N A L D R A F T - C I S C O C O N F I D E N T I A L

	Cisco ONS 15216 EDFA2 Operations Guide
10-12	78-16033-01

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Cisco Systems 15216 EDFA2 manual 10-12

Contents

Cisco ONS 15216 EDFA2 Operations Guide Corporate Headquarters Cisco ONS 15216 EDFA2 Operations Guide N T E N T S Rack Installation and Power Supply Connection Procedures Srom cfg ip modify Command Snmp mib get Command Snmp mib list Command Provisioning Using TL1 Introduction Status Information Needed by Cisco TAC Cisco ONS 15216 EDFA2 Temperature Requirement A-25 Eye Damage Warning Xii G U R E S Xiv Gain Range TL1 Commands and Messages Security Permissions Access Levels Table A-1 Xviii Obtaining Documentation Cisco.comOptical Networking Product Documentation CD-ROM Ordering Documentation Obtaining Technical Assistance Documentation Feedback Cisco TAC Escalation Center Technical Assistance CenterCisco TAC Website Obtaining Additional Publications and Information Wavelength Protection Switching Bandwidth On Demand Key Features Wavelength Protection Switching Constant Gain Gain Flattening Transient Suppression Low NoiseSnmp MIBs 6 TL1 Optical Specifications Requirement SpecificationThere is no input power, the ONS 15216 EDFA2 has DBm of output power. For additional safety Channel Loading Maximum Input PowerMaximum Channel Power Electrical Specifications ONS 15216 EDFA2 Electrical Specifications Mechanical Specifications External Features4lists the ONS 15216 EDFA2 mechanical specifications TR-NWT-000332, Issue 4, Method ONS 15216 EDFA2 Dimensions Front Panel Feature Description ONS 15216 EDFA2 Front Panel FeaturesInformation LAN Standard Precautions Placement and Power ConnectionIntroduction General Rack Considerations Rack Installation and Power Supply Connection Procedures SC/UPC Optical Ports Safety RequirementsOptical Connection Procedure Gain Range Optical Amplification Operation Verification ProcedureGain Total Input Power dBm Total Output Power dBm Alarm Out Relay Interface RJ-45 Alarm Relay Connection ProcedureCommunications Relay Pinout Description Alarm LEDs Power LED GreenPower Fail LOS Fail LED Red Serial Connection Procedure Serial Interface EIA/TIA-232 CommunicationLOS LED Yellow Ethernet Socket LEDs HyperTerminal Connect To Dialog Box Click Settings -5 on page 3-10 and click Ascii Setup Optical Amplifier Properties Dialog Box Settings Tab Serial Interface Remote Communication via Modem Remote Communication Component RequirementsComponent Communication Component List Modem Signals Modem Power UpModem Configuration Settings Up U or Down D Description Setting and Saving Modem Settings Modem Setting Description LAN Interface Ethernet PC Connection via Modem LAN Connection Procedure N a L D R a F T C I S C O C O N F I D E N T I a L Provisioning Using ASH and Snmp Following sections describe these steps in detail Then enter the following command at the hostname prompt Example 4-1 ASH Shell Login WindowExample 4-2 ASH Shell Login Response SidtidnameONS15216 EDFA2 ED-NE-GEN123CLI=ASH Log In via LAN Port Using Telnet Optional Set IP Address Set Power Bus Mode Simplex or Duplex Set Date and TimeVerify Amplifier Operational Status You are now connected to the ONS 15216 EDFA2 via Telnet Set Gain Set Alarm ThresholdsExample 4-7 Setting the Gain Example 4-8 Displaying the Alarm Thresholds Class CERENT-15216-EDFA-MIB.cerent15216EdfaCfgGroup = Alarm Threshold Attribute Definitions N a L D R a F T C I S C O C O N F I D E N T I a L N a L D R a F T C I S C O C O N F I D E N T I a L Set Password Example 4-9 Changing Current User’s Password Add Users Save ChangesExample 4-10 Adding a New User Example 4-11 Saving Changes Back Up System Configuration Log OffSystem responds with progress information Example 4-12 Logging Off Save the changes Restore System ConfigurationReboot the ONS 15216 EDFA2 Recover Default Password At the hostname prompt, enter the following command Snmp Overview Snmp Components ONS 15216 EDFA2 Snmp Elements Snmp AgentSnmp MIB Snmp manager Snmp elements are shown in Figure Snmp Manager Snmp MIBs and Message TypesSnmp MIB Command Syntax Using the Snmp Agent Example 5-1 snmp Command Followed by the Tab KeyOperation Description Snmp Operation Types Default Community Strings Community String Default PrivilegesExample 5-2 snmp table display Command Command Creating a ViewSet View Entry Snmp row set local cerent15216EdfaViewEntry Data Prompt Command Description Creating a Community EntrySet CommunityEntry Snmp row set local cerent15216EdfaCommunityEntry Creating a Community Entry 4displays the definitions for the community entry valuesData Prompt Description Example 5-5 cerent15216EdfaCommunityEntry Display Command Display CommunityEntrySnmp row display local cerent15216EdfaCommunityEntry Snmp Operation Decimal Values Setup for CTM Access Tables and Groups Cerent15216EdfaCfgGroup Variable Descriptions Maximum Variable Syntax Access DescriptionCfgGroup Table N a L D R a F T C I S C O C O N F I D E N T I a L Cerent15216EdfaPumpCfgEntry Variable Descriptions Changing the Pump Control ModePumpCfgEntry Table Changing the Pump Control Value 200 Example 5-7 Changing Value for Constant Pump Current Mode OverallStatusGroup Table Cerent15216EdfaOverallStatusGroup Variable Descriptions OverallControl Table PumpStatusEntry TableCerent15216EdfaOverallControl Variable Descriptions 10 cerent15216EdfaPumpStatusEntry Variable Descriptions AlarmEntry Table 11 cerent15216EdfaAlarmEntry Variable Descriptions OpGroup Table 12 cerent15216EdfaOpGroup Variable Descriptions 13 cerent15216EdfaVersionGroup Variable Descriptions Setting Up TrapsVersionGroup Table Display Trap Command Notification MIB Items DescriptionSnmp table display local cerent15216EdfaCommTrapEntry Displays the communities for traps. See Example Set Trap Command Set Agent Trap EnableSnmp attribute set local cerent15216EdfaAgentTrapEnable Example 5-9 cerent15216EdfaCommTrapEntry Set Command Get Agent Trap Enable Snmp attribute get local cerent15216EdfaAgentTrapEnableRetrieving Information IP Address 16describes the attributes displayed by these commands Date and TimeAttribute Description Snmp attribute get local cerent15216EdfaRtcDateAndTime Example 5-12 cerent15216EdfaOverallControl Display Command Power Gain16 cerent15216EdfaRtcDateAndTime Command Attributes Case Temperature Case Temperature ValueCase Temperature Alarm Threshold Example 5-13 cerent15216EdfaPumpStatusEntry Display Command Case Temperature Alarm Hysteresis Example 5-14 cerent15216EdfaCfgGroup Display CommandSnmp attribute get local cerent15216EdfaCtmpMax Snmp attribute get local cerent15216EdfaCtmpMaxHysteresis Power Bus Alarm Threshold Power BusPower Bus Mode Input Power Signal Input Power Signal ValueSnmp attribute get local cerent15216EdfaInPoweruW Snmp attribute get local cerent15216EdfaInPowerdBm Output Power Loss of Signal Input Power Alarm ThresholdLoss of Signal Input Power Alarm Hysteresis Output Power Value Loss of Output Power Alarm Setpoint Displays output power value in milliwattsSnmp attribute get local cerent15216EdfaOutPowerdBm Snmp attribute get local cerent15216EdfaLpoutSetpoint Example 5-15 cerent15216EdfaLpoutDeviation Set Command Snmp attribute get local cerent15216EdfaLpoutDeviation Snmp attribute get local cerent15216EdfaLpoutHysteresis Database Backup and RestoreLoss of Output Power Alarm Hysteresis Database Backup Procedure Database Restore Procedure Example 5-16 cerent15216EdfaAlarmEntry Display Command Alarm EntrySnmp table display local cerent15216EdfaAlarmEntry Summary of Snmp Alarms 17summarizes the ONS 15216 EDFA2 Snmp alarmsAlarm Index Alarm ID Description Priority 17 Snmp Alarms N a L D R a F T C I S C O C O N F I D E N T I a L User Access Levels Command DescriptionASH Commands Security Permissions Access Levels Clear Clears the shell screen Yes Gain gain modify Modifies gain setting Yes Help Gives help about commands YesLogin Allows the user to log into shell Yes History Displays the history list Yes Restore system Restores configuration from backup file Yes Shell more disable Disables more YesShell more enable Enables more Yes Network host ftp FTPs to remote host Yes Snmp attribute set Sets an attribute Yes Snmp mib get Gets a MIB YesSnmp mib list Lists a MIB Yes Snmp row get Gets a row Yes Srom cfg ip modify Modifies the serial ROM IP contents Yes User entry create Creates a new user YesUser entry delete Deletes the user Yes User entry edit Edits an existing user entry Yes Configuration Commands Srom cfg boot display CommandSrom cfg boot display Syntax Description srom cfg boot display Srom cfg boot modify Command Srom cfg ip display CommandSrom cfg boot modify Syntax Description srom cfg boot modify Srom cfg ip modify Command Pdm busmode display CommandSrom cfg ip modify Pdm busmode display Pdm busmode modify Command Pdm cfg threshold bus display CommandPdm cfg threshold bus modify Command Gain gain display Command Administrative Commands Gain gain modify CommandVoa power input display Command Syntax Description Clear Command Exit CommandHelp Command History Command Processor reset Command Shell CommandsLogin and logoff Commands Shell lines set Command Shell more enable and disable CommandsShell status display Command Shell type modify Command Flash File System Commands Ffs file list CommandExample 6-12 ffs file list Command Syntax Description shell type modify tl1 ash Snmp Commands Snmp attribute get CommandAccesses and displays a specific MIB attribute. See Example Example 6-13 snmp attribute get Command Snmp attribute list Command Example 6-14 snmp attribute get Command ListExample 6-15 snmp attribute list Command Snmp attribute list Snmp attribute set Command Snmp mib display CommandSnmp attribute set Snmp mib display Snmp mib get Command Snmp mib list CommandSnmp mib get Syntax Description snmp mib get IPaddress local Example 6-19 snmp row display Command Snmp row display Snmp row get Command Snmp row set CommandSnmp row get Snmp row set Snmp subtree display Command Snmp subtree get Command Snmp subtree list Command Example 6-24 snmp subtree list CommandSnmp subtree list Syntax Description snmp subtree list IPaddress local Snmp table display Command Example 6-25 snmp table display CommandSnmp table display Snmp table display IPaddress local Snmp table get Command Snmp table list CommandSnmp table get Syntax Description snmp table get IPaddress local table User Commands Snmp tree attribute list CommandExample 6-28 snmp tree attribute list Command Snmp tree attribute list User entry create Command User entry edit CommandSyntax Description user entry create name usermode Syntax Description user entry edit username User entry delete Command User file display and user name display CommandsUser entry delete Syntax Description user entry delete username User inactivity modify and user inactivity display Commands User passwd set CommandCommand to display the current inactivity values User inactivity modify or user inactivity display User active list Command User active message send Command Manufacturing Information Access Commands Snmp table display local entPhysicalEntry CommandSnmp table display local entPhysicalEntry Displays the entity information. See Example Restore Commands Backup system CommandRestore system Command Syntax Description backup system filename Manufacturer restore defaults all Command Manufacturer ModeManufacturer restore defaults passwords Command FTP Command Line To start an FTP session, use the following commandWhen prompted, enter the FTP user password as shown Example of FTP from a Remote Server Ftp type At the ftp prompt, enter the following commandExample of FTP to a Remote Server FTP Commands Example 7-1 FTP Help Command N a L D R a F T C I S C O C O N F I D E N T I a L Provisioning Using TL1 Then enter the following command at the ASH hostname prompt Example 8-1 TL1 Shell Login PromptExample 8-2 TL1 Shell Login Response SidtidnameONS15216 EDFA2 ACT-USERCISCO15100 255.0,DEFRTR=192.167.3.20 SidtidnameONS15216 EDFA2 INIT-SYSALL1021 Example 8-6displays sample output of this command Example 8-4 Setting the Date and Time Using TL1Example 8-5 Setting the Power Bus Mode Using TL1 Pwrbusmode value can be Simplex or DUPLEX. See Example Example 8-7 Setting the Gain Using TL1 SidtidnameONS15216 EDFA2 ED-DWDMALL123OVERALLGAIN=200 Example 8-8shows sample command outputs Example 8-8 Displaying the Alarm Thresholds Using TL1SidtidnameONS15216 EDFA2 RTRV-TH-DWDMALL124 SidtidnameONS15216 EDFA2 RTRV-TH-EQPTALL125 Losth Loshyst LpoutdevLpouthyst Lpoutsetpt Minctmp MaxctmpMaxctmphyst SidtidnameONS15216 EDFA2 ED-PIDCISCO15130OLDPW,NEWPW Example 8-9 Changing Current User’s Password Using TL1Minctmphyst Example 8-10 Adding a New User Using TL1 Example 8-11 Logging Off Using TL1SidtidnameONS15216 EDFA2 ENT-USER-SECUjsmith140jspasswd,,RW SidtidnameONS15216 EDFA2 CANC-USERCISCO15150 SidtidnameONS15216 EDFA2 INIT-SYSALL1241 Source Identifier sid and Target Identifier tid Explanation of Command ParametersConnection to the ONS 15216 EDFA2 Command Code Modifier ccm Access Identifier aidNotation Correlation Tag ctag Summary of Autonomous Alarms and Messages Symbol Meaning Description Rept EVT Eqpt Cutoverreset Rept EVT Dwdm CTRLMODE1Rept EVT Dwdm CTRLMODE2 Rept EVT Dwdm Gainchgd Software Reset On page 9-5summarizes the ONS 15216 EDFA2 clear alarmsNew Software Load File Transfer ACT-USER ALW-MSG-ALLApply CANC-USER Rept ALM Dwdm Rept ALM ENVRept EVT Dwdm Rept EVT ENV RTRV-ENV RTRV-HDRRTRV-INV RTRV-NE-GEN TL1 Commands and Autonomous Messages CommandACT-USERACT-USER ALW-MSG-ALL Powerbusa Powerbusb Softwarereset CommandAPPLYApply Softwareload CommandCANC-USER CommandCOPY-RFILECANC-USER COPY-RFILE Ftp//useridpassword@ftphostport/urlp AthFile//localhost/urlpath Cwd1/cwd2/…/cwdn/filename CommandCPY-MEM CPY-MEMCFG LOG CommandDLT-RFILE DLT-RFILEDbcfg MEM CommandDLT-USER-SECU CommandED-DATDLT-USER-SECU ED-DAT CommandED-DWDM ED-DWDM CommandED-ENV ED-ENVAid PWR-A, PWR-B, and ALL have same input effect CommandED-NE-GEN ED-NE-GEN CommandED-PID ED-PIDTL1 ASH CommandED-USER-SECU CommandENT-USER-SECUED-USER-SECU ENT-USER-SECU Permissions CommandINH-MSG-ALLINH-MSG-ALL LOS Gainchgd CommandINIT-SYS INIT-SYSRept ALM Dwdm Eqpt ALL Gain Out of Range alarm cerent15216EdfaAlarmGain Loss of Output Power alarm cerent15216EdfaAlarmLpoutNon-service affecting 25 Rept ALM Dwdm Syntax Description Rept ALM ENV Date Yyyy-mm-dd Date of origination of TL1 messageExample 9-21 Rept ALM ENV Message 26 Rept ALM ENV Syntax Description Rept ALM Eqpt Example 9-22 Rept ALM Eqpt Message 27 Rept ALM Eqpt Syntax Description Affecting optical signal or power busGeneral parameters of the ONS 15216 EDFA2 not directly Reports autonomous events. Reports when an event is logged Rept EVT Dwdm / Rept EVT ENV / Rept EVT EqptTime Hhmmss Time of origination of TL1 message Rept EVT Dwdm or Rept EVT ENV or Rept EVT Eqpt EVN Eqpt Softwarereset Rept EVT Fxfr CommandRTRV-ALM-ALL RTRV-ALM-ALL Example 9-25 RTRV-ALM-ALL Command and Response Dwdm LpoutDwdm Ctmp 30 RTRV-ALM-ALL Syntax Description CommandRTRV-ALM-DWDM Generates a report on active Dwdm alarmsExample 9-26 RTRV-ALM-DWDM Command and Response RTRV-ALM-DWDM 31 RTRV-ALM-DWDM Syntax Description CommandRTRV-ALM-ENV Example 9-27 RTRV-ALM-ENV Command and ResponseRTRV-ALM-ENV 32 RTRV-ALM-ENV Syntax Description CommandRTRV-ALM-EQPT Example 9-28 RTRV-ALM-EQPT Command and ResponseRTRV-ALM-EQPT Aid Eqpt and ALL have same input effect Ctmp CommandRTRV-AO RTRV-AOALM EVT CommandRTRV-COND-ALL Example 9-30 RTRV-COND-ALL Command and ResponseRTRV-COND-ALL 35 RTRV-COND-ALL Syntax Description LOS CommandRTRV-COND-DWDM Generates a report on the condition state of Dwdm alarmsExample 9-31 RTRV-COND-DWDM Command and Response RTRV-COND-DWDM CommandRTRV-COND-ENV Example 9-32 RTRV-COND-ENV Command and ResponseRTRV-COND-ENV Amp01ONS15216 EDFA2 RTRV-COND-ENVAmp01ALL229PWRBUSA 37 RTRV-COND-ENV Syntax Description CommandRTRV-COND-EQPT Generates a report on the condition state of general alarmsExample 9-33 RTRV-COND-EQPT Command and Response RTRV-COND-EQPT CommandRTRV-DFLT-SECU Retrieves the timeout values for user access levelsExample 9-34 RTRV-DFLT-SECU Command and Response RTRV-DFLT-SECU Timeout Integer Timeout in minutes CommandRTRV-DWDMRetrieves the ONS 15216 EDFA2 optical control configuration RTRV-DWDM 40 RTRV-DWDM Syntax Description ConstOutputPower. a valid mode only for pumpIdle Overallgain CommandRTRV-ENVRTRV-ENV CommandRTRV-HDR CommandRTRV-INVRTRV-HDR RTRV-INV 43 RTRV-INV Syntax Description CommandRTRV-NE-GENRTRV-NE-GEN Example 9-39 RTRV-NE-GEN Command and Response Aid Always Eqpt44 RTRV-NE-GEN Syntax Description Amp01ONS15216 EDFA2 RTRV-NE-GENAmp01123 CommandRTRV-RFILE Example 9-40 RTRV-RFILE Command and Response List all FilesRTRV-RFILE 45 RTRV-RFILE Syntax Description CommandRTRV-TH-DWDM Example 9-42 RTRV-TH-DWDM Command and ResponseRTRV-TH-DWDM 46 RTRV-TH-DWDM Syntax Description CommandRTRV-TH-ENV RTRV-TH-ENV CommandRTRV-TH-EQPT RTRV-TH-EQPTPwrbusmin Pwrbusmax Maximum case temperature cerent15216EdfaCtmpMax Thresholdvalue can be between 20 and 70, with default of 65Maximum case temperature hysteresis Thresholdvalue can be between 0 and 10, with default of 1, CommandRTRV-TOD RTRV-TOD CommandRTRV-USER-SECU CommandSET-ATTR-SECUDFLTRTRV-USER-SECU SET-ATTR-SECUDFLT 9-6 for access level permissions CommandSET-TH-DWDMSET-TH-DWDM Sets optical threshold values for the ONS 15216 EDFA2 CommandSET-TH-ENV SET-TH-ENV CommandSET-TH-EQPT SET-TH-EQPT Thresholdvalue can be between 20 and 70, with default CommandSTA-LOCL-RSTExample 9-51 STA-LOCL-RST Command STA-LOCL-RST Troubleshooting Front panel of the ONS 15216 EDFA2 has five LEDs Alarm IndicatorsLEDs and Office Alarms 10-3 Optical Alarms LOS Loss of Signal AlarmGain Gain Out of Range Alarm LOS Gain Lpout Lpout Loss of Output Power Alarm Equipment Alarms Ctmp Case Temperature Out of Range AlarmLCRNT1 and LCRNT2 Excessive Pump Current Alarms LTMP1 and LTMP2 Excessive Pump Temperature Alarms Troubleshooting Typical Scenarios Environmental AlarmsNo Output Power after Adjusting Gain Settings Pwrbusa and Pwrbusb Power Bus Alarms Image File Download Incomplete 10.2.2 2.0.1 to 2.2.1 Upgrade AttemptBoot Up Failure Hostnameedfaboot% ffs file list Hostnameedfaboot% srom cfg boot displayNo Response from RS-232 Port No Response from LAN Port Lost Password Status Information Needed by Cisco TAC 10-12 Regulatory Compliance Discipline Standard DescriptionEMC ACA AS/NZS3548 Translated Safety Warnings Safety warnings contained in this document are N a L D R a F T C I S C O C O N F I D E N T I a L N a L D R a F T C I S C O C O N F I D E N T I a L DC Power Supply Warning Installation Warning Power Cord Warning No On/Off Switch Warning Selv Circuit Warning Laser Radiation Warning Power Cabling Warning Laser Beam Warning Grounded Equipment Warning Ground Connection Warning Jewelry Removal Warning Qualified Personnel Warning Supply Circuit Warning Power Supply Wiring Warning Invisible Laser Radiation Warning Incorrect Connection Warning Ground Conductor Warning Voltages on DC-input Power Supply Terminals More Than One Power Supply Cisco ONS 15216 EDFA2 Rack Installation Exposed DC Power Wire Warning VDC Power System Chassis Power Connection Cisco ONS 15216 EDFA2 Temperature Requirement N a L D R a F T C I S C O C O N F I D E N T I a L Cisco ONS 15216 EDFA2 Power Circuit Overload Warning Product Disposal Warning Energy Hazard Unit Grounding Protection Warning DC Power Disconnection Warning Ground Wire Warning N a L D R a F T C I S C O C O N F I D E N T I a L N a L D R a F T C I S C O C O N F I D E N T I a L Class B EMC Warning Safety Requirements Warning Laser Radiation Warning Fiber Disconnect Sequence Warning Optical Connector Warning Optical Connector Disconnect Warning Eye Damage Warning Static Electricity Warning Connector Cleaning Warning Cable Connection Sequence Warning Module Removal Warning DC Power Selv Requirement Warning Reinforced Insulation Warning Power Supply Voltage Warning DC Power Supply Connection Warning N a L D R a F T C I S C O C O N F I D E N T I a L N a L D R a F T C I S C O C O N F I D E N T I a L ASH TL1 ACT-USER Snmp Electrical specifications EntPhysicalEntry Flash file system commandsFront panel LEDs FTP commands Ctag Maxctmp Maxctmphyst mechanical specifications 2-4MIBs Default recovery Pdm busmode display Pdm busmode modify Remote communications Rept ALM Dwdm Rept ALM ENV Rept ALM Eqpt Rept EVT Dwdm SET-TH-ENV SET-TH-EQPT MIB User active list User active message send 6-29user commands STA-LOCL-RST IN-7 IN-8