GE 21, 23, 25, 27, 29 Problem, Possible Causes, What To Do, setting. This is normal

Problem	Possible Causes	What To Do
CUBED ICE was selected	Last setting was	•A few cubes were left in the crusher from the previous
but CRUSHED ICE	CRUSHED ICE.	setting. This is normal.
was dispensed
Orange glow in	Defrost heater is on.	•This is normal.
the freezer
Refrigerator has odor	Foods transmitting	•Foods with strong odors should be tightly wrapped.
	odor to refrigerator.	•Keep an open box of baking soda in the refrigerator;
		replace every three months.
	Interior needs cleaning.	• See Care and cleaning.
Door not closing properly	Door gasket on hinge side	•Apply paraffin wax to the face of the gasket.
	sticking or folding over.

A door bin is hitting a shelf inside the refrigerator.

•Move the door bin up one position.

Moisture forms on	Not unusual during	•Wipe surface dry.
outside of refrigerator	periods of high humidity.
Moisture collects inside	Too frequent or too
(in humid weather, air	long door openings.
carries moisture into
refrigerator when doors
are opened)
Interior light does	No power at outlet.	• Replace fuse or reset the breaker.
not work
	Light bulb burned out.	•See Replacing the light bulbs.
Water on kitchen floor or	Cubes jammed in chute.	• Poke ice through with a wooden spoon.
on bottom of freezer
Hot air from bottom	Normal air flow cooling motor.
of refrigerator	In the refrigeration process, it is
	normal that heat be expelled in the
	area under the refrigerator. Some
	floor coverings are sensitive and will
	discolor at these normal and safe
	temperatures.
Refrigerator never	Adaptive defrost keeps	• This is normal. The refrigerator will cycle off after the
shuts off but the	compressor running during	door remains closed for 2 hours.
temperatures are OK	door openings.
Refrigerator beeping	Door open.	• Close door.
Food isn’t thawing/chilling	Packaging.	• Increase time or re-package in plastic.
	Wrong weight selected.	• Select a larger weight.
	Item with high fat content.	• Select a larger weight.
	Not using Chill/Thaw tray.	• Place items on tray and allow space in between items for
		better air flow.
Actual temperature not	Unit just plugged in.	• Allow 24 hours for system to stabilize.
equal to Set temperature
	Door open for too long.	• Allow 24 hours for system to stabilize.
	Warm food added to refrigerator.	• Allow 24 hours for system to stabilize.
	Defrost cycle is in process.	• Allow 24 hours for system to stabilize.
Select Temp feature is	Refrigerator compartment	• This is normal. In order to minimize energy usage, the
not working	temperature control is set	Select Temp feature is disabled when the refrigerator
	at warmest setting.	temperature control is set at the warmest setting.

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