General Troubleshooting

Table 9-2 General Troubleshooting—Mariner Only (Continued)

Symptom

Possible Cause

Action

 

 

 

Spectra labeled with

You are viewing

No action. Normal

spectrum numbers that do

event-filtered MS Method

occurrence.

not correspond to the axis

data. Spectra in an

 

 

event-filtered trace are

 

 

numbered contiguously

 

 

(1,2,3...) regardless of

 

 

their relation to the overall

 

 

acquisition. However, the

 

 

axis of the trace reflects

 

 

the numbering of the

 

 

overall experiment.

 

 

 

 

Conversion of .SPC to

A .DAT file with the same

1. Close the open .DAT

.DAT failed

file name you are

file.

 

specifying for the

2. Use a different name

 

converted .SPC file is

 

for the converted .SPC

 

open

 

file to prevent the new

 

 

 

 

conversion from

 

 

overwriting the existing

 

 

file.

 

 

 

9

Table 9-3 General Troubleshooting—Voyager Only

Symptom

Possible Cause

Action

 

 

 

“Failed to get original

You are opening a

No action. Normal

calibration” message

Voyager .MSF data file

occurrence.

displayed when you open

collected with version 4.0

 

a data file

or earlier software.

 

 

 

 

Data Explorer™ Software User’s Guide

9-5