Chapter 9 Troubleshooting

Table 9-1 General Troubleshooting—Mariner and Voyager (Continued)

Symptom

Possible Cause

Action

 

 

 

M/z range in data files

M/z range in a data file

No action. Normal

converted to centroid

that is converted from

occurrence.

does not match m/z range

profile to centroid is

 

in original data file

determined by the peak

 

 

detection range set in

 

 

Data Explorer, not the m/z

 

 

range in the original data

 

 

file

 

 

 

 

Text annotation from a

Annotation stays in the

Delete the annotation.

previous trace displayed

view until you delete it,

See Section 2.4.9,

on current trace

even if you advance to the

Annotating Traces.

 

next spectrum

 

 

 

 

 

 

Table 9-2 General Troubleshooting—Mariner Only

 

 

 

 

 

 

 

Symptom

Possible Cause

Action

 

 

 

 

 

 

 

 

“Failed to open

You are opening a data

Place the .CGM and .SPC

9

 

chromatogram data”

file collected with version

files in the same directory.

 

message displayed when

2.1 software and the

 

 

 

 

 

 

you open a data file

.CGM file not located in

 

 

 

 

the same directory as the

 

 

 

 

.SPC file

 

 

 

 

 

 

 

 

 

 

 

9-4 Applied Biosystems