Processing, Tools, and Applications Troubleshooting
Table
Symptom | Possible Cause |
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Failed to calculate result | Did not select at least two | Select at least two peaks |
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for mass deconvolution | peaks for same charge | (for example, +1 and +2). |
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| envelope | For more information, see |
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Multiple Charge/Mass | Your system does not | Contact Applied |
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Deconvolution commands | include the optional mass | Biosystems to purchase |
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dimmed on Process menu | deconvolution software | the option. |
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Centroiding, Mass | Spectrum window not | Activate Spectrum |
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Calibration, Multiple | active | window, then select |
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Charge commands not |
| Process menu. |
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displayed on Process |
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menu |
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Resolution command not | Spectrum window not | Activate Spectrum |
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displayed on Tools menu | active | window, then select Tools |
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Only the active trace | Zooming may not behave | Click | in the top right |
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zooms in Overlay mode | as expected on overlaid | corner of the window to |
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| traces | restore the view. |
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Data Explorer™ Software User’s Guide |