Peripherals

Digital Line Monitor (DLM)

The Digital Line Monitor (DLM) is an interface used to record voice information from Mitel Networks DNIC-based digital telephones or consoles on an externally connected tape recorder (not included). The unit records calls from the associated telephone only. The unit is free standing and can be located on a desk or elsewhere within the building. The DLM is designed so that a SUPERSET telephone can be placed on top of it if desired.

Digital Line Monitor

MITEL Express Messenger Voice Mail

MITEL Express Messenger allows a single voice mail card to provide either two, four, six or eight voice mail ports to a system operating with LIGHTWARE 17 or greater software.

After a call is forwarded to voice mail from an extension, the caller’s calling line identification (CLID) and the forwarding extension number are passed to the Express Messenger system.

Mitel Express Messenger supports English (North American), French (North American), and Spanish (North American). Spanish prompts are supported with MEM Release 2.1 or greater. French prompts are supported with MEM Release 3.0 or greater.

Mitel Express Messenger supports Record a Call. This feature allows the user to record an internal or external two-party conversation at their set. The recording process can start automatically or manually

Auto Attendant Features

Open and Closed Greetings: The company greeting can be programmed to automatically change from open business hours to closed or after hours.

Temporary Greeting: A Company Greeting can be programmed for use over holidays or shutdowns that will automatically expire after a specified number of days.

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Mitel sx-200, SX-2000 manual Digital Line Monitor DLM, Mitel Express Messenger Voice Mail, Auto Attendant Features

sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.