Feature Description Transfer, Transfer Dial Tone

Feature Description

Transfer

This feature allows a telephone user, on an established call, to put the call on consultation hold, dial a third party, and transfer the second party to the third party. The transfer can be done before the third party answers, after the third party answers, or if the third party is busy.

Transfer Dial Tone

The transfer dial tone feature supplies a tone to indicate that an extension has a call on consultation hold. Transfer dial tone is returned when an extension places an established call on hold to consult with another party or to transfer the call. Transfer dial tone is 350/440 Hz, three bursts of 100 ms on, 100 ms off, followed by continuous tone. Regular dial tone is 350/440 Hz continuous tone.

Transfer Security (Recall)

This feature is designed to prevent the dropping of mishandled calls. If an extension, during transfer, hangs up before completing dialing, or if the transfer is not allowed, the call that was placed on hold by the original extension flashing, automatically calls back to that extension.

This also applies to conference calls.

Trunk Answer From Any Station (TAFAS)

This feature allows the user to answer incoming calls appearing at common alerting devices (night bells). The user can answer calls for a single tenant or for all tenants in the system. The answering extension can then invoke any feature associated with the incoming call that is normally available at that extension. TAFAS can also be used to answer certain calls which ring at the console during the day.

Trunk Circuit Descriptor Options

Trunk circuit descriptors specify the programmable hardware parameters of each trunk circuit in the system. Each trunk in the system must have a trunk circuit descriptor number with an associated set of selected options.

Trunk Dial Tone Detection

After accessing a trunk the system tries to detect dial tone on it. If dial tone is detected before time-out, the system begins sending digits. If no dial tone is detected after the time-out period and limited wait is specified, the system automatically begins sending digits.

Trunk Groups

Trunk groups are defined and used in the ARS forms in CDE to control extension access to trunks, to define trunk options, and to apply features to trunk groups.

Trunk Operation - Direct Inward Dial (DID)

DID trunks allow incoming trunk calls to reach extensions without Attendant intervention or assistance. The length of the incoming number, the number of digits to be absorbed, and a prefix digit, if required, can also be specified through CDE programming. Calls arriving at the

50003510

Revision A

195 sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.

Mitel sx-200, SX-2000 Feature Description Transfer, Transfer Dial Tone, Transfer Security Recall

Models: sx-200 SX-2000