SX-200 General Information Guide

For computerized control and monitoring of Hotel/Motel functions, the system can interface to a property management system (PMS).

Hotel/Motel and Front Desk Terminal functions are mutually exclusive with Property Management System (PMS).

Assisted Living

Mitel Networks 6451 Intelligent Dispatch is a PC software application that provides the ideal alarm messaging system for Assisted Living Centers with less than 250 rooms. The messaging system sends telephone, pull cord, and door alarms from extended care residents to wired/wireless telephones or pagers of the nurses/caregiver.

The nurses/caregivers can

Provide immediate care 24-hours a day

The management can

Provide a discrete alarm system

Provide alarm logs

Ensure constant supervision

Increase staff efficiency

Mitel Networks 6451 Intelligent Dispatch ensures a superior alarm system by using Guardian; a safety net for the alarm messaging system. Guardian provides a constant watch and flags any malfunctions in the system and in the devices being monitored.

Mitel Networks 6451 Intelligent Dispatch supports the following alarm types:

Telephone Timer Alarm

The Telephone Timer alarm generates when the telephone of the resident is in the following states:

-Off-hook and nothing dialed in a specified time period

-Off-hook, incomplete dialing, and idle for a specified time period

-On hold for a specified time period

-Abnormal states (re-order tone) for a specified time period.

The Telephone Timer alarm does not generate if the telephone is in a connected state or if the telephone is on-hook.

Emergency 911 Alarm

The Emergency 911 alarm generates when a resident or an attendant dials 911. This alarm notifies staff of an emergency, so the appropriate actions can take place.

Assistance Required Alarm (pull cords)

The Assistance Required alarm generates when a pull cord is pulled. This alarm will remain active until the pull cord is put back to its normal state.

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Mitel SX-2000, sx-200 manual Assisted Living, SX-200 General Information Guide

sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.