Table of Contents

Hotel/Motel - Audit Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Hotel/Motel - Wakeups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Hotel/Motel - Call Blocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Hotel/Motel - Call Restriction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Hotel/Motel - Check Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 Hotel/Motel - CLASS (station side) for Analog Telephones . . . . . . . . . . . . . . . . . . . 164 Hotel/Motel - Do Not Disturb (DND) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 Hotel/Motel - Front Desk Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 Hotel/Motel - Guest Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 Hotel/Motel - Guest Room Message Retrieval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Hotel/Motel - Guest Room SUPERSET Key Programming . . . . . . . . . . . . . . . . . . . 165 Hotel/Motel - Guest Room Update Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Hotel/Motel - Guest Search Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Hotel/Motel - House Statistics Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Hotel/Motel - Internal Number Block. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 Hotel/Motel - Maid in Room Status Display - SUPERSET Display Telephones. . . . 166 Hotel/Motel - Message Lamp Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 Hotel/Motel - Message Register . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 Hotel/Motel - Multi-user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 Hotel/Motel - Passwords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 Hotel/Motel - Property Management System (PMS) . . . . . . . . . . . . . . . . . . . . . . . . 167 Hotel/Motel - Room Condition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 Hotel/Motel - Room Occupancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 Hotel/Motel - Room Search Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 Hotel/Motel - Room Status Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Hotel/Motel - Room Types and Room Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 Hotel/Motel - Single Line Reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 Hotel/Motel - Suite Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Hunt Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Illegal Access Intercept. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Inhibit Trunk Ring-Me-Back During Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Intercept To Recorded Announcement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Internal Number Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 Inward Restriction (DID) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 Language Change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 Last Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 Last Party Receives Dial Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 Line Lockout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 Line Preference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 Line Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Line Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Line Types and Appearances for SUPERSET Telephones . . . . . . . . . . . . . . . . . . . 173 Line Appearance Variants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Lockout Alarm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Logical Lines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Manual Line (Dial 0 Hotline) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Messaging - Advisory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Messaging - Call Me Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176 Meter Pulse Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176 MILINK® Data Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176 MITEL Application Interface (MAI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177 MITEL Network Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

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Mitel sx-200, SX-2000 manual Revision a

sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.