SX-200 General Information Guide

Front Desk Terminal: Room status for a particular room is displayed on the Guest Room update screen. Occupancy, condition, call privilege, and maid in room are displayed as separate fields. Room status for a number of rooms can be displayed by doing a room search on the basis of

A maid is in the room

The room is vacant and clean

The room is vacant

The room is dirty

The room is reserved

The room is out of service

The room is guaranteed.

SUPERSET Display Telephone: This feature allows an authorized SUPERSET display telephone to display the status of guest rooms. The room occupancy parameters are

Vacant, occupied, reserved, guaranteed.

Each of these sections is further divided by room condition:

Clean, dirty, out of service, to be inspected.

Maid in Room is displayed separately as part of the Maid in Room feature. Call restriction is not displayed.

Hotel/Motel - Room Types and Room Codes

With this feature hotel guest rooms can be divided into 50 different types, such as single, double, queen, smoking, and nonsmoking. This is done through customer data entry (CDE) programming by putting each room type in a separate Class of Service (COS). Since each COS can have a different name associated with it, the room is identified by the COS name. By default, it can be identified by the code (COS number) associated with the COS name. Searches and audits can be requested by room type or code.

Since the Front Desk has an alphanumeric keyboard, the COS name can be alphabetic. When an alphabetic name is entered on the Front Desk Terminal, it can be displayed on the Attendant Console.

Hotel/Motel - Single Line Reports

Single Line Reports are types of audits used to record changes in status for individual rooms. These reports are generated automatically, and provide hard-copy evidence that a change has occurred. The printouts produced by Single Line Reports are limited to 40 characters in length and start with the room extension number, date and time. There are three categories of single line reports:

Wakeups

Message Registration

Message Waiting.

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Mitel SX-2000, sx-200 manual Hotel/Motel Room Types and Room Codes, Hotel/Motel Single Line Reports, Revision a 50003510

sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.