Feature Description

The MILINK data module is positioned beside or under the user’s SUPERSET 410, SUPERSET 420, or SUPERSET 430 telephone, and connects to a modular jack located on the base of the telephone. The RS-232 device connects to a DB-25 pin connector on the MILINK data module. A 9 Vac wall-mount power supply provides power to the MILINK data module.

MITEL Application Interface (MAI)

The MITEL Application Interface (MAI) software package allows MITEL computer-based applications to access the system features. MAI is used in conjunction with an external host computer connected via an RS-232 link to a DATASET 2100 device. The DATASET device is connected to a DNIC port on the system via a single twisted pair.

MITEL Network Gateway

The MITEL Network Gateway provides SX-200 systems with Primary Rate Access (PRA) to the ISDN service provider. By interfacing the SX-200 switch with the ISDN service provider, it allows SX-200 users to access ISDN services, such as Direct Dial In (DDI), Calling Line Identification (CLID), and Call By Call Service Selection (CBC).

You must purchase ISDN services from the ISDN service provider. In addition, you must purchase software options from Mitel Networks Corporation that are related to the desired ISDN services. You install these software options on the Network Gateway to permit the ISDN service provider service to interface with the SX-200 system.

The cabinet that holds the MITEL Network Gateway hardware is similar in construction to a Personal Computer (PC) tower cabinet. The Network Gateway consists of an IBM-compatible motherboard with one Application Fiber Controller (AFC) card and up to four Primary Rate Interface (PRI) cards. The AFC card connects to a Fiber Interface Module (FIM) on the SX-200 system via fiber optic cable; the PRI cards interface to the ISDN service provider over one or two T1 trunks. To the SX-200 system, the AFC card appears like a T1 card in a peripheral node running T1/D4 protocol; to the ISDN service provider, the PRI card simulates an ISDN switch. In simple terms, the Network Gateway accepts call request, progress, and termination messages from the SX-200 system and converts them into ISDN messages for the network and vice-versa.

The Network Gateway supports the following ISDN network services:

Calling Line Identification (CLID) - If this service is purchased from the ISDN service provider, the ISDN network presents the telephone number of the calling party to the Network Gateway.

Calling Line Identification Restriction (CLIR) - This feature allows users to prevent their telephone number from being presented to the called party.

Direct Dial-In (DDI) - If this service is purchased from the ISDN service provider, the ISDN network presents the dialed number of incoming calls to the Network Gateway.

Call-By-Call Service Selection (CBC) - This feature allows telephone users to select the ISDN network services that they wish to use on a per call basis.

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sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.