Maintenance

Alarm Status Display

The maintainer can display current system alarm levels for the entire system or for separate categories. The categories are

Lines

Trunks

DTMF receivers

PCM channels.

Configuration Report

The configuration report allows the maintainer to display the system configuration showing the location of major devices down to the level of the modules installed on cards in the peripheral bays.

Copy Database

The maintainer can make a backup copy of the system database onto a storage medium on a PC.

Customer Data Entry (CDE) Backup and Restore

This feature allows customer data to be dumped onto a storage medium on a PC, and also allows new generic software to be loaded into the system from a PC.

Device Error Analysis Statistics

The SX-200 EL and the SX-200 ML systems record errors detected during the operation of datasets, HDLC links, and T1 trunks. Maintenance personnel can generate statistical reports based on this data.

Device Status Report

The maintainer can display the status of any peripheral circuit or circuits by entering a command at the maintenance terminal. The information displayed includes: circuit location, circuit type, call processing state and maintenance state.

Diagnostics

The SX-200 EL and SX-200 ML systems have a comprehensive diagnostic package. The diagnostics test the operation of the system hardware. The main control system controls and schedules the diagnostics.

There are three types of diagnostic routines:

Power-up

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Mitel sx-200 manual Alarm Status Display, Configuration Report, Copy Database, Customer Data Entry CDE Backup and Restore

sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.