Feature Description

 

 

 

 

 

 

 

 

 

 

 

 

Feature Categories (continued)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Initial

 

 

Attendant

Hotel

 

ACD

 

Automated

Feature

LIGHTWARE

System

Telephone

and Sub-

Data

TELEMAR-

 

Motel

 

Attendant

 

Release

 

 

Attendant

 

KETER

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Data Station Message

Pre LW 15

 

 

 

 

 

 

Detail Recording (Data

 

 

 

 

 

 

 

 

 

SMDR)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Data Station Queuing

Pre LW 15

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Data Transceiver (DTRX)

Pre LW 15

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Data: DTRX Call By

Pre LW 15

 

 

 

 

 

 

 

Name

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Data: DTRX Call

Pre LW 15

 

 

 

 

 

 

 

Originate/Disconnect

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Data: DTRX Help

Pre LW 15

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Data: DTRX Hotline

Pre LW 15

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Data: DTRX Messages

Pre LW 15

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Daylight Savings Time

LW 17 Rel 3.1

 

 

 

 

 

 

 

Adjustment

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Device Interconnection

Pre LW 15

 

 

 

 

 

 

 

Control

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Dial Tone Disable

Pre LW 15

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Dial Tone - Discriminating

Pre LW 15

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Dictation Trunks

Pre LW 15

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DID/Dial-In /Tie

Pre LW 15

 

 

 

 

 

 

 

Intercepts

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Digit Translation

Pre LW 15

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Direct-In Lines (DIL)

Pre LW 15

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Direct Station Page/Busy

LW 17 Rel 4.0

 

 

 

 

 

 

Lamp Field

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Direct Station Select

Pre LW 15

 

 

 

 

 

 

 

(DSS) Key

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Direct Station Select /

LW 17 Rel 4.0

 

 

 

 

 

 

Busy Lamp Field

 

 

 

 

 

 

 

 

 

(DSS/BLF) Call Pickup

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DSS/BLF Interface Unit

LW 17 Rel 3.1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Direct to ARS

Pre LW 15

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Direct Trunk Select

Pre LW 15

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Disconnect Alarm

Pre LW 15

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Page 8 of 17

 

 

 

 

 

 

 

 

 

 

50003510

Revision A

109

Page 123
Image 123
Mitel sx-200, SX-2000 manual Revision a 109, Smdr

sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.