SX-200 General Information Guide

Night Services

The system has three different service modes: DAY, NIGHT1, or NIGHT2. When the system or tenant group is in Night-Service mode, incoming trunk calls and calls to the Attendant can be rerouted to specified extensions or activate common alerting devices (Night Bells).

Night Services Flexibility

This option allows the Attendant to change the Night Service assignment of non-dial-in trunks. The system allows full flexibility of trunk assignment.

Node Identification

The Node Identification feature works with the Analog Networking feature to provide consistent dialing of extension numbers throughout a network of SX-200 PBXs. For any extension, the Node Identification digits plus the extension number uniquely identifies the extension from all others on the network. The extension can be reached by dialing the same string of digits from any node in the network. For the use of the node identification code in Analog Networking, see Analog Networking.

Non-Busy Extension

An extension with the Non-Busy Extension feature enabled can have a maximum of 5 parties connected and never appears busy to the system. If a new call is directed to a non busy extension that is already in a call, the system automatically overrides the existing call. After a warning tone, the new caller joins the conversation.

Numbering Plan Flexibility (Conflict Dialing)

The numbering plan used within the system is completely flexible. The system can be programmed through CDE with any combination of 1-, 2-, 3-, 4-, and 5-digit numbers. Also see Conflict Dialing.

Off-Hook Alarm to Display Sets

This feature notifies a user of a display set that a set user has put the handset offhook.

Off-Hook Voice Announce

Allows a party to place a directed page to a busy SUPERSET 4025, SUPERSET 4125, or SUPERSET 4150 display telephone that is not in handsfree mode. The announcement is heard through the speaker, only by the paged party.

Off Premises Extension (OPS)

Industry-standard telephones not in the immediate vicinity of the system can be directly connected to the system without the use of special trunks using a six-circuit OPS (Off Premises) Line Card.

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Mitel SX-2000, sx-200 SX-200 General Information Guide Night Services, Night Services Flexibility, Node Identification

sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.