Feature Description

Line Privacy

This feature ensures that, if desired, conversations on Key, Direct Trunk Select, CO Line, and Private Trunk Lines are private. When such a line is in use at one set, other appearances of the line cannot join the conversation.

Line Selection

SUPERSET telephones are equipped to have many line appearances programmed on them. When the user starts dialing, the system selects a line (if programmed to do this). When the set is ringing and the user goes off hook, the system selects the line to answer. The user can also select a specific line to make or answer a call.

Line Types and Appearances for SUPERSET Telephones

SUPERSET telephones are equipped with keys that can be used as Line Select Keys. These lines can provide additional calling capability, direct access to calls appearing at other sets, and direct access to trunks. There are seven types of lines:

•Prime Line

•Key Line

•Multicall Line

•Direct Trunk Select Line

•Private Line

•Personal Outgoing Line

•BLF/DSS Line.

Some line types can appear on only one SUPERSET telephone. Other line types can appear on more than one telephone. Because the same line may appear on up to a maximum of 32 other sets, the telephone and the lines are not always busy at the same time. One or more lines may be in use but the telephone is idle and available for a call.

Prime Line: The SX-200 EL and SX-200 ML system identifies each SUPERSET telephone by an extension number known as the Prime Line. The Prime Line is always a Both-Way and Immediate-Ring Line. A Prime Line can be changed to operate as a Multicall or Key Line by giving the line an appearance at another set. If an appearance of a Prime Line is programmed at other sets as a Multicall Line, the Prime Line operates as a Multicall Line. If an appearance of a Prime Line is programmed at other sets as a Key Line, the Prime Line operates as a Key Line.

Key Line: A Key Line is an appearance of one extension number on two or more telephones. This extension number can be for another SUPERSET telephone or an industry-standard telephone. If the line is in use at one set, the other appearances of the line are busy and unavailable.

-There can be only one appearance of any one Key Line on a SUPERSET telephone.

-Call Direction and Ring Variants can be programmed independently for each appearance.

50003510

Revision A

173

Page 186 Page 188
Page 187
Image 187
Mitel sx-200, SX-2000 Feature Description Line Privacy, Line Selection, Line Types and Appearances for Superset Telephones
Page 186 Page 188

sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.
Top Page Image Contents